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Rob Hailstone, CEO of leading Home Information Pack provider Hipag, has welcomed the Department of Communities and Local Government’s announcement that area trials of HIPs have been successful.*

β€˜It is heartening to learn that three quarters of customers surveyed are satisfied with HIPs. It’s specially welcome to hear that nearly one third of buyers plan to carry out the recommendations contained in the Energy Performance Certificate in order to improve the energy efficiency of their homes.’

β€˜However, I am surprised to learn that 81 per cent of sellers understood the documents. That probably means that 81 per cent understood what the documents were and not what the information contained in those documents would mean to them or their buyers. That is why we have produced a free guide to HIPs, β€œWhat Information Does Your Hip contain”, to clarify the content of HIPs.’

β€˜It is also good to note that our average HIP production time is well below the national average of 14 days. The fact is that most HIPs still have a long way to go before they deliver everything that the Government wanted. Our HIPS2Xchange process will ensure that our packs lead the way.’

*DCLG press release β€œTrials highlight satisfaction with home information packs.”


Editors Notes:

About Hipag Services

Hipag Services Ltd ( has been formed to assist independent estate agents and high street solicitor practices in England and Wales produce HIPs quickly and efficiently. Hipag’s HIPS2Xchange concept speeds up property sales because the basic pack is compiled as quickly as possible in advance of a purchaser being found in order to provide an β€˜exchange-ready’ HIP.

Hipag currently has over 3,000 registered members, from Cornwall to Cumbria, who it will work in co-operation with Hipag to produce HIPs rapidly, enabling property sales to proceed without delay.

Hipag’s membership includes independent estate agents, high street solicitors , home inspectors and domestic energy assessors who will prepare the Home Condition Reports and the Energy Performance Certificate.

Hipag Services has the financial backing of the OyezStraker Group, the UK's leading independent office products and business services company with 1,500 staff and Β£200m turnover.

For further information visit or contact:

Rob Hailstone, CEO, Hipag Services
T: 020 7565 3985 E:

Jacqui Green, Jacqui Green Marketing & PR
T: 020 7808 0113/ M: 07885 2670 349 E:

This press release was distributed by ResponseSource Press Release Wire on behalf of Jacqui Green Marketing in the following categories: Home & Garden, Public Sector, Third Sector & Legal, Construction & Property, for more information visit