Telinet, a leading provider of Information Communications Technology has chosen Netstore, the IT Security and Outsourcing People, to develop and host a unified messaging and applications platform to support business growth.
Telinet’s vision is to provide on-demand unified messaging as a managed service as they predict this will be an explosive and lucrative market for them within the next three years. In order to achieve this aim Telinet needed to design and build a new system based on Microsoft technology for its own use and as a state of the art show case. In addition, Telinet continues to grow by acquisition and the new IT system will also be an important factor in effective and efficient post-merger integration.
With this new system from Netstore, Telinet can now enhance its customers’ IT infrastructure with a managed service that integrates Microsoft Dynamics CRM, Microsoft Office, and Microsoft Unified Messaging to deliver voice, customer data, and video anytime, anywhere using a simple pay per seat model. By consolidating three disparate IT systems into one unified platform the Netstore solution improves Telinet’s current operational processes to support an integrating company and improve service management.
Internal benefits for Telinet as a business include an improved operating platform, standardised business integration ensuring that the combined value is quickly realised, and centralised scalable systems with the flexibility to provide services anytime anywhere. This means that Telinet customers have access to state of the art technology that is normally only available to the largest and richest organizations and improves cash flows by low monthly service fees avoiding capital outlays.
Commenting on the new business Netstore Chief Operating Officer, Terence Greer-King said “We are delighted to be working with Telinet. We work with every one of our customers as a partner and understand their IT infrastructure and business. Netstore’s security expertise, coupled with our outsourcing and consultancy heritage provides Telinet with the assurance it needs to take their on-demand unified messaging as a managed service to market.”
Commenting for Telinet the Sales and Marketing Director, Matthew Lambert, said “Telinet chose Netstore to provide a best of breed solution for what we believe is the next step in IT communications: unified messaging, or unified communications as it is also known. This will enable Telinet to provide a complete service to our customers as we continue to ensure we stay at the top of our field. Telinet is implementing the system for our own use prior to release, so customers can chose our solution, safe in the knowledge we fully understand how it works and the benefits it can bring."
Netstore Plc is the IT security and outsourcing company for mid-market organisations. Our expertise has helped clients ensure that their information is assured through effective security solutions. Our outsourcing capabilities enable clients to stay fully in control while outsourcing as much, or as little, as needed to realise benefit; from back office ERP services through collaboration and managed security services.
Netstore is a publicly owned organisation (AIM: NES.L), with 220 employees and 4 offices around the UK, including 3 secure technology centers. Netstore has 1400 customers across a wide range of industries, including public sector where Netstore is a Catalist accredited supplier.
For further information, please visit www.netstore.co.uk
The Telinet Group has over 40 years of combined telecoms and communications infrastructure management expertise, with headquarters in central London and operating throughout the UK. During this time it has built a reputation founded on customer service and unparalleled product knowledge. Telinet understands business needs and creates complete communication solutions that are effective and reliable. improving communications between customers, staff and suppliers.
Tel: 0870 600 3300
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