Carmic Green, the Eco-Friendly Chauffeur Company favoured by media stars, has chosen DA Systems' sophisticated ACI (Advanced Courier Interface) to help them manage and schedule its vehicle operations. Carmic will also use DA Systems’ NX Mobile Data and NX Fleet Tracking solutions that deliver instant communications and location information between the office and its drivers’ PDAs. ACI’s Web Booking system has also been employed to enable customers to book their own jobs from the Internet. These systems will enable Carmic to efficiently run its operations, provide excellent customer service and, being all electronic, remove the need for paper - adding to Carmic’s green credentials.
ACI is a powerful, real-time scheduling and fleet management tool that allows Carmic’s controllers to schedule, track, log and report on all activities, collections and deliveries. ACI also offers mapping and routing, despatch and control functionality, combined with comprehensive reporting and management information analysis. ACI’s Web Bookings technology also enables customers to book their own jobs directly with Carmic, via the Internet.
Used with ACI, NX Mobile Data is a highly advanced real-time ‘sign-on-screen’ solution giving Carmic’s drivers everything they need to confirm passenger pick-ups and drop-offs at the click of a button. The system links drivers electronically to the controllers at Carmic’s offices eliminating the need for telephone calls. Each driver in the car fleet carries a PDA running NX Mobile Data, and working with the extensive mapping of NX Fleet Tracking, enables the controllers to have real-time tracking of the vehicles using GPS over GPRS.
These systems enable the Carmic staff to have instant access to information on the status of each and every collection or delivery - in real time. This means that the Carmic team can manage delays and issues before they arise and provide the highest possible levels of customer service.
Mal Wharton, MD at Carmic Green said, “When we formed the company we initially tried a system to manage our operations that couldn’t address our needs. DA Systems were recommended to us as a leading UK provider of the end-to-end management of people and package movement systems. We were very impressed by the demonstrated benefits DA Systems’ integrated applications could bring to our business.”
Wharton added, “Being an eco-friendly company another benefit of DA Systems was the ‘Green effect’ of the technology, such as removing the need for paper by e-mailing confirmations, invoices, reporting and statistics and providing reports to show total emissions per journey. Without DA Systems’ applications we would not be able to run our business and can now grow rapidly and handle more customer volume and still deliver class-leading customer service.”
Carmic Green is based at the Business Design Centre in Islington and has been making waves since its private-hire operations began in summer 2007. Uniquely, the company offsets more than twice the carbon emissions its operations generate. By using Toyota Prius cars, and participating in an offset scheme to supply low-energy light bulbs to Asian villages, Carmic has raised the bar for all those outfits that promise merely to neutralise their environmental impact. The company is also planning an aggressive expansion of its fleet. With the founder’s origins in TV and media, Carmic’s passengers have included; Lisa Rogers, Daniella Lloyd, Vic Reeves and talent from the Nickleodeon Kids Choice Awards.
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About DA Systems
Formed in 1999, DA Systems is a leading UK provider of software solutions that enable end-to end management of the movement of goods and people across the transportation, logistics and service delivery sectors. Through Advanced Courier Interface, DA Systems provides real-time management and scheduling for distribution, fleet and field-based staff operations. DA Systems’ highly advanced NX Mobile Data and NX Fleet Tracking solutions deliver instant, seamless communications between office and field-based staff.
By using these powerful systems, organisations can control and manage their operations, significantly reducing operating costs, increasing business efficiency and maximising service quality. The company has over 60 UK customers that include, Rico Logistics, Courier Systems, Excel Couriers, UKToday Couriers (Part of Business Post) Echo Logistics plc and CEVA Logistics.
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