23 April 2008
New Service supports Hampshire Primary Care Trust drive for efficiency and best practice during business change
DATIX Ltd, a market leader in Patient Safety and Risk Management software, has announced the launch of its Risk Management Consultancy Service. The new service provides expert, practical help to administrators and users of DATIX software in the form of hands-on training and coaching. The move is a major step forward as it enables DATIX clients to benefit from a wide range of consultancy services to provide the skills and advice needed to achieve improvements in patient and staff safety that a DATIX implementation can help to deliver.
The DATIX Risk Management Consultancy Service provides expert, practical DATIX knowledge and skills to healthcare customers. In addition to training and coaching, DATIX’s experienced hands-on consultants can deliver health checks and fine-tuning of systems. This includes the reconfiguration of analysis codes, resulting in an improved ability to learn lessons from adverse events, as well as web form design allowing Trust staff to benefit from a quick and easy way to report incidents. The new service can also include advice and support for establishing risk registers, complaints processes and more, regardless of the size of the installation.
DATIX customers include over three quarters of the UK’s National Health Service, major healthcare organisations in Canada and some of the world's leading private healthcare providers.
The Risk Management Consultancy Service addresses the needs of organisations large and small. Susan Lawes, risk manager at Hampshire Primary Care Trust, the largest PCT in England said: “The new DATIX Risk Management Consultancy Service helped Hampshire PCT through a period of change. There are often changes in healthcare organisations, such as mergers and reorganisations and the new service meant that additional training was available to ensure continuity and consistency. We also found we benefited from access to DATIX consultants to help us achieve levels of best practice, which simply means we are sure we are getting the most from our systems.”
Daniel Hazan, general manager of DATIX said: “Feedback from our healthcare customers indicated a requirement for a new consultancy service, and we have responded to their needs. Our clients’ requirements change as their businesses evolve. This means they recognise the need to realign resources and in doing so maintain a consistent level of skill and best practice. Our new Risk Management Consultancy Service enables them to do this, empowering DATIX administrators and others to continue to get the very best out of the product.”
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About Hampshire Primary Care Trust
Hampshire Primary Care Trust is the largest PCT in the country. It works with local hospitals, specialist health providers, GPs and other family health practitioners, local authorities and the community as a whole to make sure services are doing the right things and are being provided from the right place. Hampshire PCT serve about 1.25 million people, has an annual budget of around £1,400 million and employ a workforce of around 3500 people. Staff provide a wide range of services in settings such as, health centres, clinics, GP practices, community hospitals and in the community
DATIX is a global supplier of software for Patient Safety, Risk Management, incident and adverse event reporting. DATIX is provided as a standard package but its unique customisation features make it extremely flexible enabling it to be tailored to meet the requirements of any healthcare organisation anywhere in the world. Founded in 1986, DATIX is has over 400 customers – which includes more than three quarters of the National Health Service in the United Kingdom, major implementations in Canada and some of the world's leading private healthcare providers. DATIX was honoured in 2005 with a Queen's Award for Enterprise and Innovation. The company has a strategic alliance in Canada with Deloitte. DATIX is headquartered in London, United Kingdom.
To learn more, visit www.datix.co.uk or call + 44 (0)20 8780 1133
Copyright © 2008 DATIX Ltd. DATIX and the DATIX logo are registered trademarks of DATIX Ltd. All other brand and product names are trademarks of their respective owners.
For further information please contact:
T: 020 8780 1133
Tel: 01491 639500
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