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Network security and redundancy biggest challenges facing SMBs in 2008

GLOUCESTER, 08 May 2008: SMBs fear their networks could pose the biggest threat to business prosperity in 2008, according to a survey conducted by business ISP Star. 59% of SMB leaders polled didn’t think their networks have the necessary security tools to withstand an increasing array of email and Internet-borne threats. 53% fear they have insufficient redundancy built into their corporate networks to function in the event that a key link fails.

Ben White, CEO of Star explains, “Small and medium-sized business networks have become increasingly complex over the past couple of years as they use new Internet technologies to drive growth and reach new markets. With this increasing reliance on Internet technologies however, comes the increased risk of a single failure taking out their entire infrastructure.

“Our survey results illustrate the importance that business leaders are placing on overcoming the additional challenges presented in terms of building resilience and fail over into SMB networks. ISPs have a responsibility to help SMBs adopt and implement the necessary Internet technologies to ensure their business remains operational at all times.”

Star’s top 5 tips for network best practice are:

1. Plan for failure – This ensures that in the event of a failure you know what to expect from your ISP or hosting provider

2. Educate your staff – Most security breaches can be avoided through adequate staff training that nurtures a security culture within the company

3. Consider your options – Investigate MPLS as a viable technology for connecting branch offices and providing network resilience. It is no longer an enterprise only technology

4. Keep your network updated – Make sure servers and computers are always updated with the latest security patches

5. Seek specialist advice – Technology is continually developing, becoming more and more sophisticated. Specialists can provide a security assessment and advise you on any weaknesses or steps to take

Star has recently announced a new business continuity product – Critical Switch – that enables businesses to ensure high availability uptime of e-commerce websites, critical applications, SQL servers and email environments.

To book your briefing with an SMB resilience and security expert from Star please contact Lyndon Johnson or Lorna Thompson on 0845 3700 655 or


Notes to Editors:

Research methodology

These results are from the IT Growing Pains research, a recent survey of small and medium-sized business (SMB) leaders, conducted by Loudhouse Research for Star.

About Star

Star Technology Services Ltd. (Star) is an independent, privately held Internet Services Provider (ISP) founded by brothers Ben and Jos White in 1995. In 2007 it de-merged from the MessageLabs Group in order to focus on new technology development and to enable it to focus on the SMB-market. The company is based in Gloucester, with regional offices in London and Manchester.

Star provides business Internet products and services to small and medium-sized businesses (SMBs). The company has been at the forefront of technology innovation for more than a decade and is instrumental in making IT more relevant and cost-effective for SMBs, in order to solve real business problems and help deliver competitive advantage.

The company has preferred supplier relationships with some of the leading technology companies – BT, Microsoft, Juniper, Cisco, IBM, Tivoli and MessageLabs – a company founded by Ben and Jos in 2000.

For further details about Star please contact:

Lyndon Johnson / Lorna Thompson
Octopus Communications for Star
T: +44 (0)845 3700 655

This press release was distributed by ResponseSource Press Release Wire on behalf of Octopus Communications in the following categories: Business & Finance, Computing & Telecoms, for more information visit