*Correctly installed Business Applications could help smaller businesses compete with the big players*
London – May 15th, 2008 – Connect your applications and revolutionise your business calls itlab, the UK’s fastest growing IT outsource company for the SME market. Too many smaller businesses are accepting poorly installed applications accompanied with appalling service, both of which are affecting the success of their business. itlab believes that smaller businesses should not have to accept bad service and instead should be able to compete with the bigger players in their own individual markets.
Dominic Monkhouse, managing director, itlab, explains: “The problem is that across a lot of SMEs their important data is spread across a range of applications that cannot talk to each other. This is not helping the business and is a bit like every member of a team speaking a different language. But if all this data is pulled together in one system it makes it easier to use, saves time and money, helps with reporting and ensures people can work from anywhere globally. By doing this you could increase sales (by 40%) and cut your operations costs (up to 70%).”
Technology is the underlying factor for any company in the 21st Century. Whether its a small company with only three people or a large business with an IT dept, outsourcing to a specialist IT company not only ensures an SME doesn’t need a degree in IT to understand everything but also gives access to the latest technologies and applications. Working with a strong reliable IT provider should be easy, working in the background to relieve any stresses or worries regarding an SMEs IT but also ensuring that everyone of its business applications is working for it – sadly many companies are not getting this sort of service!
“Customer service is still a huge problem for many companies because most tend to add service to a solution as an after thought. Don’t just accept bad technology and bad service as the norm there are reliable providers in the industry to manage your entire IT solution so you can concentrate on your core business”.
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For more information, please contact:
Emily Gallagher email@example.com or 00353851664255
Notes to editors:
itlab, founded in 1998, serves over500 SME clients across London, the Midlands and the South West. Priding itself on what it calls ‘Service Obsession™’ its mission is to transform IT from a drudging cost into a genuine competitive advantage for its clients. With itlab, it’s not all about the technology - though of course, it has many experts - it’s about providing a solution that is packed with Service Obsession™.
An IT department if a company doesn’t have one, more horse power if it does. Its main support services consist of: Support2.0, a strategic IT service for business; IT Lab Direct, a pay as you go IT support service; and IT manager support, offering additional support to clients who already have their own internal IT provision. Additionally it provides expert services in business applications, database/software development, CRM & ERP solutions, web development, advanced security solutions, internet connectivity and VoIP.
From its HQ in Farringdon, itlab deliver truly Obsessed™ service. It achieves this by hiring the right people, creating a mind blowing place to work and creating a truly amazing range of services. To find out more about this unique culture visit http://www.itlab.com/service_obsession/.
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