e2-b have released Version 4 of Compi-tens the market leading performance management system which now includes integrated staff performance and quality management to complement the powerful existing system features.
Compi-tens version 4 includes a fully integrated performance management tool enabling managers to carry our short, structured appraisals of staff as they carry out their daily activities. Combined with the existing e-learning, administration and skills assessment modules Compi-tens now offers a fully integrated training and performance management system for companies and training providers of all sizes.
e2-b Managing Director, Ben Mason, explains that this development is badly needed by thousands of companies who want more effective ways of improving staff performance: “increasingly companies understand the need to implement really effective training and performance management processes. When this is achieved there is a massive positive knock-on effect to company profitability. Historically many companies have provided ad-hoc training supported by an annual appraisal exercise – and hoped that staff performance will improve as a result. This approach is seriously flawed, however, and companies are now realising the need for an integrated process, targeted training and continuously providing structured feedback and new objectives to increase each person’s performance.
Compi-tens enables companies to resolve all of these issues through a structured and managed programme of training, assessment and regular structured appraisal, which aligns staff improvement to company objectives.
Our new structured appraisal module will enable a sales manager, for example, to carry out a quick and simple appraisal of the core skills required by a sales person on an accompanied customer visit. The sales manager can review previous training and performance, and set objectives for future improvement which are tracked through to completion.
The sales director and central HR team can then track performance across the company in specific areas and take action as a result. A non-stop ongoing performance improvement process has been created as a result with staff performance continuously being assessed and enhanced.
Another typical application is in call centres where performance management of call handlers is critical to ensuring satisfactory company feedback.
This method of managing performance is ideal for any organisation where staff performance is important, and is of specific important in regulated environments, such as financial services, when companies must demonstrate tight control of staff competence.”
e2-b.com Ltd are a leading provider of performance management solutions to labour intensive industries. Their systems enable companies to improve training effectiveness and to manage and track staff performance, training, skills, knowledge and behaviour, and develop it in line with company objectives. A pay on use pricing model, and simple systems implementation enables companies of all sizes to implement advanced staff training and performance management processes.
Ben Mason, Managing Director e2-b.com
0870 979 9955
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