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Vector Networks adds System Snapshots to PC remote view and control suite, NetSupport PC-Duo

Tamworth, August 26th 1999 - PC management specialists, Vector Networks announces the addition of a System Snapshot capability to its flexible and comprehensive corporate remote view and control solution: NetSupport PC-Duo.

As Help Desk and Remote Server Management operations grow in sophistication, Vector has taken the lead in tightly integrating a sophisticated system interrogation module into their baseline remote control product NetSupport PC-Duo. This first in the industry is particularly valuable in both the user support help desk and remote server management roles that NetSupport PC-Duo is employed in by many corporations world-wide.

With just two mouse clicks, the new System Snapshot facility provides a rich and accurate picture of the hardware and configuration of a remotely controlled PC or NT Server. Without the need to run any additional programs on the remotely managed system, System Snapshot delivers the information needed to sort out many common problems facing Help Desk and Server Management staff e.g.

- Comprehensive network information - address, IP details etc. - can reveal the source of connectivity problems.
- Help desk operators can ascertain if there is sufficient memory to run a program effectively.
- An out of date version or Service Pack of the Operating System can be easily identified.

The new system interrogation module in the PC-Duo desktop client comes from Vector's LANutil32 Suite. Its integration with PC-Duo to provide the System Snapshot facility has been achieved seamlessly with a unified PC-Duo Client installation routine.

The rich and accurate data is presented in a set of 18 tabbed display sheets, with a summary sheet and 17 sheets dedicated to detail. The data can simply be printed or customers wishing to store the information in a database can opt for LANutil32 Elite, which features a common hardware and software inventory basis and software distribution. These capabilities are combined with NetSupport PC-Duo’s full remote view and control functions such as the ability to easily cope with varying display resolutions and excellent handling of cross-platform viewing e.g. Windows ’98 to Windows NT v4.



The System Snapshot utility is available for all NetSupport PC-Duo DOS and Windows clients, including NT on Alpha.


Further information on NetSupport PC-Duo, including a demonstration version, can be obtained from the Vector Networks' web site: or by contacting Vector Networks on +44 (0)1827 67333.

Existing maintained NetSupport PC-Duo users are entitled to a free upgrade by download from Vector's web site at

NetSupport PC-Duo prices range from £495 for a 10 PC licence, to £20 per PC at 1000 PCs, with further volume discounts at higher levels. The product is sold world-wide through some 50 distributors in the Americas, Europe, Scandinavia, the Middle East, Australasia, and the Far East.


All trademarks are the property of their respective holders.

For further information, please contact:
Rose Ross or Colin Bartram
Omarketing Vector Networks
Tel: +44 (0)181 286 9124 Tel: +44 (0)1827 67333
E-mail: E-mail:

Additional Information:

NetSupport PC-Duo is available bundled with Vector's desktop inventory and software distribution product LANutil32 Suite under the LANutil32 Elite brand name. This combination provides help desk and system administration and support staff with a shared easy-to-use relational database with highly detailed information on desktop hardware and software configurations, with one-click access to PC-Duo’s remote control capabilities, and the capability to roll out regular updates to desktop applications and system software.

Vector Networks is a privately owned, UK based company, which specialises in the development of Windows NT based products for management and support of networked PCs. With a history stretching back into developments on Compaq's OpenVMS datacentre operating system, Vector combines rigour in software design with the innovation necessary to succeed in today's market.

This press release was distributed by ResponseSource Press Release Wire on behalf of Omarketing Limited in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit