London, UK, 19th June 2008 - Swyx a market-leading vendor of unified communications for SMEs has announced the addition of business-class IM (Instant Messaging) capabilities to its IP communications solution SwyxWare, giving organisations a controlled and secure environment for real-time interaction between colleagues.
Swyx’s Product Marketing Director Jayne Dimmick commented: “The introduction of IM as part of the central communications system means that organisations can give employees the advantages of using IM between colleagues, but without the dangers and lack of control posed by downloading and using third party packages.”
“Many organisations have banned the use of IM because of the associated security risks and also because it has been abused by staff for non-business purposes. By bringing IM within a controlled business environment, organisations can safely re-introduce a tool that can substantially improve productivity, especially within organisations that are spread across different locations. Used in conjunction with SwyxWare’s presence features, IM can also be a valuable tool for allowing remote workers to stay in touch and make known their availability to office-based counterparts.”
SwyxIt! Messenger can be easily activated via the SwyxIt! softphone and will automatically pop up when there is an incoming IM, enabling co-workers to send and receive instant messages or switch to other mediums using the ‘click to call’ or ‘click to email’ buttons. Available with SwyxWare 6.12, SwyxIt! Messenger is easy to install as a simple software update for existing SwyxWare users, and it is easy to roll-out because it shares the same user profile and therefore no additional third-party accounts need to be created. For more information visit www.swyx.com.
The Communication Engine
Always ready to challenge the market, Swyx develops software based IP communication solutions that continually push the boundaries whilst maintaining its core belief that technology must always deliver tangible business value and productivity for clients.
Renowned for product innovation, Swyx aims to continually delight its customers and business partners by providing the best possible products and services to help make them more competitive in their markets.
Established in 1999 and headquartered in Dortmund, Germany, Swyx now has offices across Europe. Today the company is recognised as the market leader for IP communication in Europe and has enabled thousands of businesses to take advantage of the benefits of IP communication and associated applications.
An easy-to-install, easy-to-maintain software-based system, SwyxWare is The Communication Engine designed to drive a company forward. Based around familiar Microsoft® Windows® applications, the Swyx solution is designed to integrate perfectly with existing business software, including all financial and business process management tools. It offers all the agility of a business-class communication solution with the flexibility to match – and to grow with a company’s specific needs. Powerful business communication, that is simple, quick and easy to set up and manage, giving businesses full control, and making them more responsive to the needs of its customers, wherever they are.
Press contact :
Jane Moores/Sally Minchin, TTA Communications Ltd,
Tel : 0845 658 0120 Fax : 0845 658 0122 email: firstname.lastname@example.org
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