Focus for employee performance management shifts from bottom line performance and employee productivity to winning the war for talent
New research sponsored by Cezanne Software shows companies are harnessing employee performance management in the bid to engage and retain employees
19 June, 2008 – A new report from Aberdeen Group, sponsored by leading HR and talent management software provider Cezanne Software, has found that employee performance management has taken centre stage in the bid to engage and retain employees and accommodate a diverse workforce with different views and expectations.
“The pressures driving organizations to pursue employee performance management (EPM) in 2008 have shifted and reflect the stifling realities associated with the global shortage of workforce talent”, said Kevin Martin, research director, Human Capital Management at Aberdeen. “The scarcity of skilled labor is posing a challenge to sustain a sufficient talent pipeline, and thus it is creating a more competitive environment that further compounds the difficulty to retain top talent. Consequently, Best-in-Class organizations are seeking ways to accommodate the array of career and development demands and expectations of a diverse workforce, provide clarity and consistency between the employees’ job-related priorities and the business’ objectives, and establish mutual sense of ownership and accountability in this process between the employee and his/her supervisor.”
While 78% of all organizations have a formal process in place to manage employee performance management, the report finds significant differences between best-in-class companies and laggards in terms of achieving performance improvement. Best-in-class performers are at least 40% more likely than laggards to focus on creating a performance culture within their organization supported by initiatives such as pay for performance and mentoring, while laggards are more likely to focus on improving and formalizing processes.
The research reveals that, while less than one-half of Best-in-Class organizations have automated employee performance management, organizations with an automated EPM solution have achieved greater average performance gains across all key performance indicators that end-user organizations assigned to EPM. This includes more than 600% greater improvement in employee time-to-productivity and more than 700% greater increase in employee retention. The report also found that 50% of companies surveyed were planning to purchase and/or upgrade performance management software over the next 12 months, indicating a strong recognition of the value of such systems to support performance management initiatives.
The report also highlights key differences between the European and North American markets, said Martin, “While our research revealed that organizations based in North America are 20% more likely than those based in Europe to have a formal process in place for managing employee performance, European-based organizations are nearly twice as likely as their North American counterparts to expect a budgeted increase for employee performance management in the next fiscal year.”
“Performance management software has now reached the level of sophistication and ease of use that’s required to support best in class approaches to enterprise-wide EPM initiatives. Systems like our own are also stepping up to the challenge of managing employee performance on a global basis, providing support for local languages as well as integration with other key talent management processes, such as pay for performance and career and succession planning.”, says Sue Lingard, Marketing Director of Cezanne Software. “It comes as no surprise the organizations are now looking to benefit from these technologies.”
The benchmark report, which is a compilation of surveys and interviews from over 900 organizations globally (including more than 150 based in European countries), highlights how Best-in-Class performers are implementing and benefiting from EPM programs and provides recommendations on steps that companies can take to implement effective EPM approaches.
A complimentary copy of this report can be downloaded http://www.aberdeen.com/link/sponsor.asp?spid=30411175&cid=4... .
About Cezanne Software
Headquartered in Europe and with operations worldwide, Cezanne Software is a leading supplier of software systems for human capital management and compensation planning with partners and customers across Europe, the Americas and Asia Pacific. Customers include Vodafone, Heineken, ING Group and ArcelorMittal and the company also partners with leading international organizations, including Hay Group and Deloitte, to sell and support their products.
The company’s integrated suite of web and workflow based HCM software applications include systems for career & succession planning, performance management, survey, salary analysis, pay review, budgeting, and employee management, including recruitment and training. The products reflect many years’ experience of working with clients, independent consultants and academics at the forefront of best practice in talent and compensation management.
Cezanne is a Microsoft Gold Partner, Business Objects Gold partner and an Oracle partner and is ISO9001 accredited.
For additional information visit www.cezannesw.com or email info.cezannesw.com
About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to AberdeenTM for insights that drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the “customer optimization” process of Harte-Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.
Cezanne Software Ltd
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