UK based library system vendor, Bailey Solutions,, has attained Microsoft Gold Partner status. To achieve this, Bailey Solutions put its ‘KnowAll’ library management software through vigorous testing with VeriTest, independent software testing laboratory, as well as providing a number of customer satisfaction references. Penny Bailey, Managing Director of Bailey Solutions says, “We think it’s important to reassure our customers that we achieve high standards in our products as well as in customer satisfaction. Moving from Certified to Gold partner status gives us increased access to Microsoft’s support network, which in turn benefits our clients.”
Bailey Solutions is one the few library system vendors who have been offering their products on the Microsoft platform and it sees several key advantages in doing so. Firstly, using Microsoft’s rich array of development tools allows the technical development team to react quickly to requests for modifications and new features from customers, whilst keeping development costs down. Secondly, Microsoft is widely used in workplace and college libraries and so no extra licence expense is by the host organisation. Thirdly, the skills required to integrate the library system with other applications in the host organisation are readily available and IT managers need no extra training to maintain and support the system. Fourthly, the library is not locking its data into a proprietary database that only the vendor understands, avoiding costly consultancy charges. Finally, end users and library staff alike both readily adapt to the familiar environment, keeping training overheads low and allowing quick training of temporary staff.
About Bailey Solutions
Bailey Solutions incorporated in 2002 now has over 170 library clients with one of its library and information management systems
Call Penny Bailey on 0044 (0) 1273 773788 or
Visit Bailey Solutions web site: http://www.baileysolutions.co.uk.
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