Business Direct, has chosen DA Systems' sophisticated ACI (Advanced Courier Interface) to help manage and schedule its fleet delivery operations. The company will also employ DA Systems’ NX Mobile Data (with Track and Trace) and NX Fleet Tracking solutions to deliver instant communications, location and historical journey information between its operational offices and its drivers. These systems will enable Business Direct to reduce operational costs, provide excellent customer service and efficiently grow its business.
ACI is a powerful, real-time scheduling and fleet management tool that allows Business Directs’ controllers to schedule, track, log and report on all activities, collections and deliveries of its fleet of over 500 vehicles – based at its 12 UK depots. ACI offers mapping and routing, despatch and control functionality, combined with comprehensive reporting and management information analysis. ACI’s Web Booking technology also enables customers to book their own jobs directly with Business Direct - via the Internet.
Used with ACI, NX Mobile Data is a highly advanced real-time ‘sign-on-screen’ solution giving Business Direct’s drivers everything they need to confirm the collection and delivery of goods at the click of a button. The NX system links drivers electronically to the controllers at Business Direct’s offices. Each driver in the fleet is equipped with an Intermec CN3 mobile computer running NX Mobile Data. The extensive mapping features of NX Fleet Tracking enable the controllers to have real-time monitoring of the vehicles, using GPS over GPRS.
DA Systems’ Track & Trace technology is used to capture and manage barcode data, enabling delivery staff to scan the goods at each stage or location of the journey. Track & Trace can also be used by Business Direct’s depot staff when receiving goods or in a 'hub' where they sort and move goods around. This means that Business Direct can offer complete visibility and a history audit of the goods’ journey, through to when delivery is completed. This is particularly useful in supporting Business Direct’s ‘Two Man’ and Technical Courier specialist services.
Martyn Wilson, Managing Director - Specialist Division Business Direct, said, “We chose DA Systems technology as it had a strong track record in our sector and under testing proved extremely robust, had the broadest range of multi-service functions and could support our growing operations in the future. The technology was easily integrated with our existing systems and is already having a huge positive impact on our business efficiency and accountability. DA Systems has given us the competitive edge and enabled us to successfully retain and win accounts - by delivering proven, excellent, customer service.“
For further information contact:
Tel: 01494 866526
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Notes to Editors:
About DA Systems
Formed in 1999, DA Systems is a leading UK provider of software solutions that enable end-to end management of the movement of goods and people across the transportation, logistics and service delivery sectors. Through Advanced Courier Interface, DA Systems provides real-time management and scheduling for distribution, fleet and field-based staff operations. DA Systems’ highly advanced NX Mobile Data and NX Fleet Tracking solutions deliver instant, seamless communications between office and field-based staff.
By using these powerful systems, organisations can control and manage their operations, significantly reducing operating costs, increasing business efficiency and maximising service quality. The company has over 60 UK customers that include, Rico Logistics, Courier Systems, Excel Couriers, UKToday Couriers (Part of Business Post) Echo Logistics plc and CEVA Logistics.
About Business Direct Group plc
Business Direct Group is divided into three separate but complimentary divisions serving the B2B and B2C markets. In-night division, which incorporates Parcel change, intelligent locker distribution system, and an in-boot service, where deliveries from as far a field as continental Europe are made through the night to engineers vehicles.
In addition to traditional same-day and next-day courier activities and warehousing facilities, Specialist division also provides time-specific two-man retail delivery solutions and technical plug and play services. Finally, Business Direct has realised the unlimited potential of the ParcelXchange solution and formed a ParcelXchange Worldwide division to market this unique product on a worldwide basis.
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