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Three new partners join forces with Staff&Line, bringing its authorised partner network to 20 select companies

St Albans, UK, 24 July 2008: Staff&Line UK Ltd, a European leader in IT management solutions, announced today that it has partnered with three new organisations: Plan-Net plc, SYSOP Ltd and The Grey Matters, who will become part of its already extensive network.

Since acquiring SAM UK in 2006, Staff&Line has been developing a widespread network of partners over the past 18 months. Plan-Net, SYSOP and The Grey Matters bring the total number of solution partners to eleven, with another nine in the technology sector. Other partners include well-known brands such as Microsoft and ITAMS to name but a few.

Paul Whitlock, Head of Service Management Consulting & Education at Plan-Net plc explains why they made the decision to partner with Staff&Line, “We carry out evaluations on products on behalf of our customers. When we looked at Staff&Line’s EasyVista solution, we felt it was a good product to be recommending. Now that Staff&Line has extended Auto Discovery capabilities, an intuitive new management dashboard, and it is available as a hosted SaaS model as well as a traditional licensed model, we felt that it provided a great offering.”

Plan-Net is a leading independent provider of IT skills and services, with a reputation built on professionalism, flexibility and cost effectiveness. It has been providing IT assistance to organisations of all sizes for nearly two decades, and has grown organically to become an intelligent and reliable IT partner of choice. It provides a variety of services from Information Security to Service Management, and IT Support to IT Recruitment.

SYSOP Ltd is dedicated to quality IT service management, offering consultancy on ITIL and the management and support of the data-centre. SYSOP understands the dynamics of large-scale storage, bringing a practical approach to IT disaster recovery, and high-availability management.

Gregory Lefort, Managing Director for Staff&Line, comments on the relationship with SYSOP: “We had already developed a close relationship with SYSOP because our product has been designed from the ground up to be ITIL compatible and we are finding that many of our customers are going down the ITIL route. It therefore seemed the natural choice to form a stronger partnership with SYSOP. As partners we will be working more closely together, in fact I have just presented at their Conference in June which looked at the practical issues of implementing IT Service Management Best Practice.”

Since The Grey Matters foundation in 1996 as a specialist ITIL® Consultancy and Recruitment Agency, it has developed its business providing a comprehensive portfolio of ITIL® Human Resource Services and Information to a wide range of national and international companies. Over the years, The Grey Matters has deliberately maintained a focus on ITIL® so that it can evolve a deep knowledge and understanding on this subject, ensuring that it provides high quality services to its customers.

“We are pleased to acknowledge our partnership with Staff&Line,” comments Trevor Murray, Managing Director for The Grey Matters. “We see this as an excellent strategic opportunity which will give both companies the ability to expand their offerings within the ITIL marketplace, and deliver a first class service to customers globally.

With a proven track record of over 15 years, Staff&Line’s EasyVista solution is well known throughout Europe, and is now fast gaining a reputation in the UK market place. The Grey Matters fit with Staff&Line is to offer clients our many years of International experience in ITIL training, consulting, and recruitment.

Together we can deliver a one-stop-shop of ITIL services to customers around the world.”

For further information on Staff&Line UK and its partners please visit

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Notes to editors:

About Staff&Line

Since its creation in 1988, Staff&Line has been positioned as the specialist in the IT Management market. The company developed EasyVista, a software package intended for organizations of all sizes. EasyVista combines all the aspects of IT management in one single, 100% ITIL compatible, modular solution: Incident Management, Problem Management, Event Management, Change Management, Release Management, Availability Management, Service Continuity Management, Service Level Management, Inventory Management, Configuration Management, automatic inventories and user portals. EasyVista's compatibility with ITIL recommendations has been confirmed by PinkElephant. Established in France, the United Kingdom, Italy, Spain, Portugal and the United States, Staff&Line has more than 3 300 clients in the sectors of banking, insurance, heavy industry, service industry, government, IT service management and consultancy. Staff&Line is a founder member of itSMF France. Staff&Line is listed on the Paris stock exchange (Alternext).

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For further information:

Paula Elliott
C8 Consulting Ltd for Staff&Line UK Ltd
+ 44 (0) 118 9001132

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