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Three quarters have created a plan, but it doesn’t include IT!!

Gloucester, UK – 29 July 2008: One year on from the worst floods in living memory, six out of ten UK businesses still haven’t done anything to protect their business critical IT systems. That’s one of the key findings of a survey of more than 300 businesses in some of the worst hit areas of the country about the lessons they’ve learned over the last twelve months.

The floods, which engulfed large parts of the UK throughout July 2007, affected more than 30,000 businesses and cost UK plc billions of pounds in lost sales, employee productivity and capital cost of goods. The survey conducted by business ISP, Star, shows that while 75 percent (almost 7 out of 10) of businesses say they have created a plan to help them reduce the impact of major events, the majority hasn’t taken any precaution to protect one of their most valuable resources – IT.

Less than four in ten businesses surveyed had taken ANY steps to safeguard business critical IT systems in order to keep e-commerce sites up and running, protect mail servers, facilitate remote working, or ensure staff had access to critical applications in the event of another major incident. It’s therefore probably no surprise that many are not prepared to deal with smaller, but often equally damaging events, such as power outages, malicious attacks on corporate networks or hardware failure.

James Griffin, Head of Hosting Strategy at Star explains, “Last year’s floods gave SMBs an insight into what can happen and the challenges they face with regard to business continuity implementation and management. It’s true to say that some lessons have been learnt in the past year, most notably around understanding the impact to their brand and livelihood, but SMBs need to practice these in order to protect their business going forward.

“With the economic outlook looking more challenging over the next year, it is more crucial than ever that businesses take steps to protect their IT and Internet systems, as they are playing a critical role in allowing SMBs to apply the lessons learnt to their everyday business practices. SMBs need to be proactive not reactive – a challenge that can be met by identifying the business risks and developing relevant Business Continuity plans to support business in the case of any unforeseen event.

Notes to editor:

About Star

Star, the business ISP, is an independent, privately held Internet Services Provider (ISP) founded by brothers Ben and Jos White in 1995. In 2007 it de-merged from the MessageLabs Group in order to focus on new technology development and to enable it to focus on the SMB-market. The company is based in Gloucester, with regional offices in London and Manchester.

For further information please contact:

Lorna Thompson / Lyndon Johnson
Octopus Communications for Star
T: +44 (0) 845 370 0655
E: Star@octopuscomms.net

ENDS

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