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NORTHAMPTON – 29th JULY 2008 – Smartways a leading managed IT service provider today announces TouchPoint for Laptops - an innovative automated data back up solution, providing continuous data security back up and storage for laptops and handheld devices including Blackberry’s.

With record numbers of laptops being lost or stolen in the past year, the exposure to theft, fraud and vital company information can have devastating results for businesses. The worst case scenario being when masters of data are stored on the laptop or handheld device and the original records are lost forever.

TouchPoint for Laptops offers automated, secure offsite backup, combined with laptop encryption, all wrapped into a managed service with annual or quarterly fees, no capital expenditure, just mitigation of risk based on the volume of data stored and the number of laptops to encrypt.

Mike Rickards Managing Director at Smartways commented, “What makes data security particularly challenging with laptops is that user’s data often does not reside in the company’s central data centre – making it difficult for IT administrators to properly back up and protect this data. In many cases, information stored on laptops is critical to an organsisations operations, but it is often left up to end users to protect and preserve this data. Laptops are invariably away from the office during the evening periods when backup routines run, plus laptops are regularly lost or stolen with valuable data stored in clear text, thereby exposing the organization to a range of risks. TouchPoint for Laptops now provides companies with a secure, cost effective way to back up portable data.”

The Touchpoint solution has already been providing businesses with a robust, secure online backup system for the past two years is now being rolled out to business’ which use laptops and portable devices away from the office.

Key Benefits

• Constant Data Protection (CDP) at no additional cost, to reduce the Recovery Point Objective and minimize data loss, by ensuring data backups occur when changes are made and the user is online

• Quarterly or annual fees so no capital expenditure is required

• Automated backups that decrease IT administration overhead and removes the burden from end users to maintain their own data backups

• Fast and efficient data recovery enables critical data to be restored quickly from the online vault in the enterprise data centre, to any new or existing laptop

With this service in place, laptop data and incremental changes are copied over any Internet connection to Smartways secure data centre facility in Northampton. If the laptop fails or the data needs to be recovered, IT staff, or the users themselves – can recover it immediately, and as all the remote data is held in a central location under IT control, it’s easy to administer.

The TouchPoint laptop backup solution de-duplicates and compresses data before encrypting the files using AES256, and securely transmitting the data over any Internet connection, the data is always held in its encrypted form. The familiar Windows Explorer-like interface makes it easy for users to restore data themselves. Encryption, ensures
the safety and confidentiality of data at all times.

Another integral aspect of TouchPoint for laptops addresses the risk of data at rest in a system once switched on by encrypting the user data area until the user is authenticated. Access to the system is only granted once the user’s identity has been verified through the well-proven practice of a two-factor authentication. Two-factor authentication can be based on a PIN number and a USB token. By requiring two independent elements for user authentication, this approach significantly decreases the chances of unauthorized information access and fraud. If the laptop is separated from the USB, the user data on the lap top will be not accessible, even with the USB, without the associated PIN the user data will still remain encrypted.

For more press information please contact Jackie Seear or Parm Evans at Verbal Communications on 0845 3730132.

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Notes to Editors:

Formed in 1994, Smartways is a managed IT service provider. Their range of services help facilitate secure, online back up, business continuity through virtualization and endpoint systems monitoring.

TouchPoint is a fully automated disk based offsite, backup service that ensures the rapid recovery of data in the event of systems failure or data loss. In a disaster recovery scenario a full copy of the client’s data is held in Smartways secure facility enabling rapid recovery of IT systems and user data, thereby minimizing downtime.

Smartways TouchPoint, Secure Online Backup offers an enterprise-level backup service, supporting over 40 operating environments and applications such as Microsoft Windows, Exchange, SQL Server, Lotus Notes, Oracle and SuSe Linux, sold through an accredited reseller channel TouchPoint is powered by Asigra.

For more press information please contact Jackie Seear or Parm Evans at Verbal Communications on 0845 3730132.

Verbal Communications
The Old Post House - Heath Road – Weybridge - Surrey – KT13 8TS
Studio 2 - Wesbourne Studios – Acklam Road – London – W10 5JJ
Tel: 0845 3730132
Mob: + 44 7739 170663

This press release was distributed by ResponseSource Press Release Wire on behalf of Verbal Communications in the following categories: Consumer Technology, Computing & Telecoms, for more information visit