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Saaspoint Pioneers First Business Transformation Consulting Practice for Software as a Service
- Targets 50 employees & €10m revenues by end 2010
- Recruits 30-year industry veteran Tim Pullen
London, 12th August, 2008: Saaspoint, which specialises in business and systems consulting for customers using Software-as-a-Service (Saas) applications such as salesforce.com, has established a new consultancy division that aims to employ 50 people and generate €10m (£7.8m) in revenues by the end of 2010.
The company has recruited UK consultancy veteran Tim Pullen to head up the group. Tim Pullen has 30 years’ experience in business and IT and has worked with financial services institutions and telco firms, including UBS, Lloyds, HSBC, Abbey National, Standard Chartered Bank, 3 and Orange. More recently, he has been responsible for a major business transformation programme in Ireland at First Active, a subsidiary of Ulster Bank, part of RBS.
The primary practice of the new division, Saaspoint Consulting, will specialise in business transformation. “As we implemented Customer Relationship Management solutions for our customers we identified the change this often requires in an organisation,” commented John Appleby, Chairman, Saaspoint. “We found that clients were keen to implement this change and we have responded to the needs of the market.”
“We will do for business consulting what SaaS has done for technology,” added Tim Pullen, Practice Director, Saaspoint Consulting. “In the same way that firms cannot wait around for 18 months and don’t want to pay armies of IT consultants and technicians to implement traditional software, they want a quick payback from their business consulting programmes as well. We aim to help them transform their business, which has a rapid impact on the bottom line.”
He said that the current business environment mandates that companies evolve their business practices. “The global credit crunch combined with increased energy and finance costs will highlight inefficiencies that in the past may have been papered over by a growing economy and buoyant sales environment.”
Tim Pullen added: “Throwing technology at a problem will not work unless you can manage the change required to implement it across the organisation. These changes will impact on a company’s ethos, beliefs and values and if not carried out correctly will actually have an adverse effect on performance and numbers.”
The Saaspoint Consulting business transformation practice covers all aspects of a business including brand, customer contact, sales, operations, business processes, working conditions and practices. “What might start as a simple sales automation project will have implications and potential benefits across the whole organisation,” added Pullen.
Saaspoint is one of the largest global providers of consulting services centered around the OnDemand and Software as a Service (SaaS) delivery model, and is 100% focused on the successful deployment and integration of salesforce.com-based projects. Saaspoint is a centre of excellence for developing AppExchange and Force.com applications. In 2008 it started Saaspoint Consulting, new business transformation division.
Established by original founders of salesforce.com EMEA, Saaspoint operates in North America and Europe and has offices in San Francisco, Dublin, London and Stockholm. It has helped hundreds of customers and over a hundred thousand users to achieve success and exceptional ROI through their use of salesforce.com. See: http://www.saaspoint.com
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