New Talent Department Enables Hotel Group to Revolutionise Performance Review Processes; Goes Live on System in Under One Week
London – September 8, 2008 – SuccessFactors, Inc. (NASDAQ: SFSF), the global leader in on-demand performance and talent management solutions, today announced that CHI Hotels and Resorts (formerly Corinthia Hotels International), the globally recognised hotel operator, has deployed SuccessPractices, SuccessFactors’ mid-market solution. CHI will use SuccessPractices to manage employee performance initially at three hotel properties and has plans for additional rollout across EMEA later this year.
Based in Malta, CHI Hotels & Resorts (CHI) is a leading hands-on hotel management company that provides the full range of technical assistance and management services to hotel owners worldwide. CHI is the exclusive operator and developer for the luxury Corinthia Hotels brand as well as the Wyndham and Ramada Plaza brands in Europe, Africa and the Middle East.
As a fast growing and very profitable organisation in a competitive marketplace, CHI recognised the need to clearly communicate internal goals and targets throughout the organization, which was a key reason in selecting SuccessPractices. Designed for enterprises of all sizes – small, mid and large – SuccessPractices is a set of pre-configured applications that help companies enjoy early successes in their performance and talent management initiatives with best practices gathered from hundreds of deployments. These rapidly-deployable solutions enable organisations to drive performance by linking individual contributors to corporate strategy, pay-for-performance, recognition of skills and development of specific needs. The Web-based, Software-as-a-Service technology model enables organisations across all industries to cost-effectively implement the technology without the need for extensive IT support.
Corporate Restructure Creates Opportunity to Revolutionise Workforce
As CHI Hotels & Resorts continued to grow, it saw the need to create its Department of Talent, Recruitment and Development to transcend the more traditional and limited Human Resource Management practices, by combining functions such as Quality Assurance, Training & Development, and Human Resources Management, to increase focus on delivering world-class service for its guests.
“CHI Hotels & Resorts views the implementation of SuccessFactors as critical to helping us meet our ambitious business objectives. The company’s goals are cascaded from the CEO down to all employees so everyone is aware of how they impact the business,” said Josephine Abdilla, group director of talent, recruitment and development at CHI. “The strategy of our department is to support CHI’s focus on attracting the right talent, skills and competencies, which is why we value our relationship with SuccessFactors.”
Andy Leaver, vice president of EMEA sales at SuccessFactors, said, “SuccessFactors’ priority of enabling worldwide customers like CHI to deliver solid business results by focusing on their people, continues to resonate across EMEA. Customers are able to go live on SuccessFactors in weeks not months, reaping value faster than even they imagined.”
About CHI Hotels & Resorts
Based in Malta, CHI Hotels & Resorts (CHI) is a leading hands-on hotel management company that provides the full range of technical assistance and management services to hotel owners worldwide. CHI is the exclusive operator and developer for the luxury Corinthia Hotels brand as well as the Wyndham and Ramada Plaza brands in Europe, Africa and The Middle East.
CHI draws on a heritage of over 45 years in delivering high quality services to hotel guests and an optimum rate of return to owners and investors in diverse business environments. Our experience across our three brands extends to management of luxury and upscale properties in city and resort locations and products ranging from boutique to conference and Spa hotels. CHI also operates various restaurants under brands such as ‘Rickshaw’ and has its own Spa division.
CHI Hotels & Resorts is a joint venture between International Hotel Investments plc (IHI) – 70% and The Wyndham Hotel Group (WHG) – 30%.
For more information, visit: http://www.corinthia.com
About SuccessFactors, Inc.
SuccessFactors is one of the fastest growing public software companies and the leading provider of on-demand employee performance and talent management solutions. The company enables organizations of every size, and across every industry and geography, to achieve high-performing workforces through goal alignment and execution, talent development and planning, and pay-for-performance initiatives. From 92 customers and approximately 282,000 end users in 2003 to more than 2,140 customers and 4 million end users today, SuccessFactors' solutions are widely deployed across 60 industries in over 185 countries in 22 languages. Founded in 2001 with offices around the world, the company employs more than 700 people, all passionately focused on revolutionizing the future of work.
For more information, visit: http://www.successfactors.com.
For further information, please contact:
Tel: 0870 7000 166
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