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• Staff&Line is hosting a ‘hands-on’ interactive technical seminar: Understanding Your Service Desk Choices on 25th September 2008 in Central London

• Book now and avoid disappointment – places are filling up fast!

St Albans, UK, 10th September 2008: Staff&Line UK Ltd, a European leader in IT management solutions, today announced that it is hosting a FREE technical seminar at New Broad Street House, Central London on 25th September 2008 from 9am to 1pm.

The seminar is aimed at IT, Service Desk and technical managers and will help to answer some of those burning questions with regard to On-Demand software, ITIL adoption, driving more value out of your IT infrastructure and reducing service management costs.

Delegates attending will be introduced to new and future technologies impacting on the service desk landscape, the different options to operate a service desk and whether to buy, go for a managed service or look at an on-demand service desk. Additionally there is a practical hands-on demonstration session showcasing the latest version of Staff&Line’s fully ITIL compatible, modular service desk solution, EasyVista 2008.

Speakers include Ian Osborne from UK Government backed initiative, Grid Computing Now! who will be presenting on virtualisation, SaaS and the future landscape of technologies, customer view from Expro’s IT Director Martin Ogden, and a presentation from Trevor Murray, Managing Director for The Grey Matters who are specialist in implementing ITIL as well as senior representatives from Staff&Line.

The seminar is open to all readers and particularly applicable if you are struggling with your current service desk, as well as journalists who are often writing about the issues facing customers today.

If you would like to attend, please visit Staff&Line’s website www.staff&line.co.uk and click on the seminar link to register. If you have any questions, please email events@staffandline.co.uk or if you would prefer to speak to someone about the seminar, please call Angela Beattie on 08700 762000.

-Ends-

About Staff&Line

Since its creation in 1988, Staff&Line has been positioned as the specialist in the IT Management market. The company developed EasyVista, a software package intended for organizations of all sizes. EasyVista combines all the aspects of IT management in one single, 100% ITIL compatible, modular solution: Incident Management, Problem Management, Event Management, Change Management, Release Management, Availability Management, Service Continuity Management, Service Level Management, Inventory Management, Configuration Management, automatic inventories and user portals. EasyVista's compatibility with ITIL recommendations has been confirmed by PinkElephant. Established in France, the United Kingdom, Italy, Spain, Portugal and the United States, Staff&Line has more than 3 300 clients in the sectors of banking, insurance, heavy industry, service industry, government, IT service management and consultancy. Staff&Line is a founder member of itSMF France. Staff&Line is listed on the Paris stock exchange (Alternext).

For more information see www.staffandline.fr

For further information:

Paula Elliott
C8 Consulting Ltd for Staff&Line UK Ltd
Tel: + 44 (0) 118 9001132
Email: paula@c8consulting.co.uk



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