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For Immediate Release: September 16, 2008

TM Forum’s new Transformation Resource Center to transform transformation

MORRISTOWN, NJ— Global Service Providers are set to benefit from TM Forum’s announcement today launching its new Transformation Resource Center. Created to help the industry understand and address transformation, it pulls together relevant assets from across the TM Forum’s extensive library of resources including case studies, industry analysis, market surveys, best practices and benchmarks.

By leveraging the TM Forum’s collective knowledge base, the new Transformation Resource Center will help the industry build best practices, practical guidelines, tools, techniques and training focused on service providers looking to transform their enterprises.

TM Forum members will then be able to use the assets of the Transformation Resource Center in all aspects of their transformation projects, from infrastructure and systems transformations through to people and process transformations.

According to Rob Rich, Managing Director of TM Forum’s Transformation Resource Center, “Many of our members are currently implementing transformation programs at various levels. A great deal of practical knowledge is being gained in service providers; integrators and technology supplier organizations. While some of this knowledge is clearly commercially sensitive, the Transformation Resource Center is uniquely placed to help the industry worldwide establish a body of information. Our growing web communities allow people from many companies to collaborate online and share information. This allows us to reach thousands of people in member companies, garnering ‘real world’ knowledge and providing a credible source of information on transformation.”

The Transformation Resource Center will establish the TM Forum as a highly regarded, industry neutral, major information resource for service providers on every aspect of transformation. In addition, it will also provide stronger coordination of the TM Forum’s assets, including technical and business collaboration programs, events, training, webinars and publications.

For more information please visit

About the TM Forum

With almost 700 member companies in 72 countries, the TM Forum is the world’s leading trade consortium focused on enabling digital services. Serving the information, communications and entertainment industries, the Forum provides leadership, strategic guidance and practical solutions to improve the way that services are created, delivered and charged. Members include the majority of the world’s service providers, network operators, software suppliers, equipment suppliers and systems integrators.

The Forum currently facilitates over 80 technical projects and provides extensive training, conferencing and information services to its members. Through its initiatives to help providers move to low cost, high quality ‘lean’ processes, the Forum helps its members automate business processes and work seamlessly across various parts of the service delivery chain. The organization provides industry benchmarks, guidebooks, process and software frameworks and downloadable software standards. These give service providers the direction and specific roadmaps to achieve much greater business efficiency and operational flexibility.

For further information regarding the TM Forum, related programs such as the Prosspero initiative and its Management World conferences, please visit

Press contacts:

Global TM Forum Media Contact:

Geoff Devlin Director
Tel: +44 (0)7894 300280

United States Media Contacts:

Martin Jones
Tel: +1 617 960 9875

This press release was distributed by ResponseSource Press Release Wire on behalf of TM Forum in the following categories: Business & Finance, Computing & Telecoms, for more information visit