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6 October 2008, New York: ITRS, the world’s leading provider of management and monitoring tools for the world’s financial community, has today announced that the National Stock Exchange, Inc. (NSX®) has now gone live with ITRS Geneos. NSX is widely regarded as a technical innovator and high end user of financial technology having introduced a new, state-of-the-art technology platform in 2006.

In the run up to the go live date ITRS was working closely with NSX to ensure that Geneos was fine-tuned to meet NSX’s very specific requirements. One of the most attractive aspects of Geneos that prompted NSX’s choice is the fact that it is designed specifically for the exacting demands of the financial industry. It is an environment in which standard infrastructure tools would not be capable of providing the required level of control, sophistication or a consolidated view of the whole company.

Saro Jahani, CIO of NSX, believes that there are even greater demands placed on exchanges than the financial institutions they serve, and any problem at an exchange could quickly lead to customers moving elsewhere. In Jahani’s experience reactive [system] management simply wouldn’t work in NSX’s environment. To be of any value it must be proactive, intelligent and specifically designed for the financial markets. Jahani says: “ITRS Geneos sees issues before they become problems and just one or two clicks will take you to the source of the issue. Geneos is extremely flexible and has configurable rules, so my staff and I can be instantly notified of issues in almost any way we choose – email, text, pager, even flashing light bulbs.”

The exchange is now using Geneos in most areas of the organisation, across systems, applications and infrastructure with latency monitoring being one of the most important applications. Jahani says that Geneos has been such a success that the exchange is now looking to extend its uses to other areas of their infrastructure. NSX is currently working with ITRS on special features for their Geneos implementation and will be the first financial institution to benefits from the new developments.

Says Stephen Bates, CEO of ITRS: “This has been a very interesting implementation for us. It is always satisfying to see a client who gets so much benefit out of Geneos. We are currently in the process of helping NSX to further extend their use of the product with some new functionality. I am delighted to be working with the exchange because of its high standards and innovative approach to technology.”

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Editorial contact:

Alla Lapidus
Moonlight Media Ltd.
Tel: +44 (0) 20 7250 4770

About NSX

NSX is the cost-effective provider of exchange services, committed to aligning its interests with those of its customers. Founded in 1885, NSX has been a driving force for change in the world of securities exchanges and continues to lead the way in exchange innovation. For more information, visit NSX’s website at

About ITRS

ITRS is the leading provider of intelligent and proactive management and monitoring systems to global institutions including the majority of tier one banks. The firm has been supplying the world’s financial institutions with management and monitoring tools since 1997.
ITRS Geneos is a fully scaleable and flexible proactive management and monitoring system designed specifically to address the needs of financial institutions. It provides consolidated global real-time, proactive management and sophisticated monitoring of software and hardware including the whole range of applications, datafeeds, processes and systems, real-time or otherwise and is deployed by banks, exchanges and hedge funds. It provides a unified, icon-based interface and can be fully configured with a comprehensive set of rules. Geneos has over 100 plug-ins for the most widely used financial systems and applications on the market.

ITRS clients include 8 of top 10 and 30 of the top 50 global financial institutions.

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