Leading Global High-Service Electronic Components Distributor Deploys SuccessFactors to 4,400 Employees, Across 24 Countries in Seven Languages
London , 14 October 2008 , SuccessFactors, Inc (NASDAQ:SFSF), the global leader in on-demand performance and talent management solutions, today announced that Premier Farnell plc, (LSE: pfl), a leading global distributor of electronic components and industrial products, has deployed the SuccessFactors Performance Management and Talent Management Suite to 4,400 employees, across 24 countries in seven languages. The company will deploy SuccessFactors 360 Review and Succession Planning modules for its senior management team later this year.
Formed in 1996, Premier Farnell plc is a leading high-service distributor supporting millions of engineers and purchasing professionals globally. Premier Farnell markets and distributes a comprehensive range of products and services throughout Europe, North America and Asia Pacific and trades in over 100 countries. Serving a global customer base of more than 2 million customer contacts worldwide, the Group stocks in excess of 500,000 electronic products, has access to 4 million more and represents 3,500 manufacturer brands. The Group's multi-channel approach includes fully transactional Web sites, contact centres, field sales force, trade counters, branch network, catalogues and direct mail. Companies within the Premier Farnell Group include Farnell, Newark, CPC, Premier Electronics, Farnell-Newark, MCM, Akron Brass, TPC Wire & Cable and Cadillac Electric.
"We've got quite a significant agenda for developing our people, as our management team understands and is totally committed to the importance of employee engagement," said Michael Esau, HR business partner, organisational development for Premier Farnell. "We wanted to sharpen our focus and processes around performance management, and selected SuccessFactors following a market evaluation, based on its rich functionality for compensation, career and development planning, as well as its ease of use. Our entire talent management programme has really accelerated since we've deployed SuccessFactors. We?ve seen many internal promotions across different regions, and we have more clarity around what the key competencies are for our leadership population. Once we get Succession Planning fully deployed later this year, we will have greater insight and visibility into the career paths of our future leaders."
"SuccessFactors has worked with Premier Farnell's CEO, Harriet Green, and the Group's global HR director, Sandra Campopiano, to roll out SuccessFactors at previous organizations, so it?s incredibly rewarding to work with them again," said Lars Dalgaard, founder and chief executive officer for SuccessFactors. "Premier Farnell?s senior leadership team has an in-depth appreciation for the impact the right tools can make in supporting their employees globally to develop and grow, no matter the job function or position. At SuccessFactors, we are keen to support Premier Farnell in putting people at the heart of their business strategy, recognizing that a high-performing, engaged team is the foundation for continued success."
Premier Farnell went live with SuccessFactors applications for goal setting and performance management and Employee Profile earlier this year, which the company has branded internally as Futures. Premier Farnell will be deploying 360 Review and Succession Management later in the year. The SuccessFactors solution replaces a manual paper-based system, which had no automation, little visibility, and made it very difficult to pull together talented teams for specific tasks. SuccessFactors supports the Group?s commitment to technology solutions and easy access to online tools, in an increasingly Web-based sales environment.
"We operate in a fast-moving, low-margin, high-volume business with a multi-channel strategy, so even small improvements in proactive actions and productivity can make a big difference to the bottom line," added Esau. "SuccessFactors is helping us align our goals and objectives and cascade those goals throughout the organisation. SuccessFactors has streamlined all the manual processes and administration around HR so that we can focus on the actual objectives, with transparency and clarity."
The SuccessFactors Performance and Talent Management Suite, which includes Performance Management, Goal Management, 360 Degree Reviews, Succession Management, Compensation Management, Learning and Development, Recruiting Management, Employee Profile, and Analytics and Reporting applications, creates a company-wide network of information related to employee performance, including skill-sets, interests, career aspirations, ability to relocate, experience, languages spoken and more. By providing deep, real-time, company-wide visibility into such critical performance data, companies are able to make better, more informed decisions about how to promote, recruit, compensate, reward and manage their entire employee base.
About Premier Farnell
Premier Farnell plc (LSE: pfl) is a leading high-service, multi-channel distributor of electronic, maintenance, repair and operation products and specialist services throughout Europe, the Americas and Asia Pacific. While global in scope, Premier Farnell recognises the individual needs of each market and has continued to internationalise its model accordingly, trading locally under different brand names. Its primary electronics businesses trade as Farnell in the UK, Europe, India, Australia and New Zealand, Newark in the US, Canada and Mexico, and Premier Electronics in Greater China. In Singapore, Malaysia, and Brazil the operation is known as Farnell Newark. For more information visit www.premierfarnell.com.
About SuccessFactors, Inc.
SuccessFactors is one of the fastest growing public software companies and the leading provider of on-demand employee performance and talent management solutions. The company enables organizations of every size, and across every industry and geography, to achieve high-performing workforces through goal alignment and execution, talent development and planning, and pay-for-performance initiatives. From 92 customers and approximately 282,000 end users in 2003 to more than 2,140 customers and 4 million end users today, SuccessFactors? solutions are widely deployed across 60 industries in over 185 countries in 22 languages. Founded in 2001 with offices around the world, the company employs more than 700 people, all passionately focused on revolutionizing the future of work. For more information, visit: http://www.successfactors.com.
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