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Gradwell - the UK’s leading VoIP (Voice over Internet Protocol) operator for UK businesses – has hailed its ITSPA award as the perfect start for 2009.

Hosted by 2 MPs, a ceremony at the House of Commons in mid-December 2008 was the setting for Gradwell’s end-of-year triumph: beating rivals such as BT, Enta, Hipcom, Inclarity, Voipfone and Viatel, Peter Gradwell - Managing Director of Bath-based Gradwell - received the ITSPA (Internet Service Providers Association) Best Business VoIP 2008 award in the presence of Derek Wyatt MP (Chair of the All-Party Parliamentary Group on Communications) and Ian Taylor MP.

Among its many activities, ITSPA - the UK trade body for VoIP providers - lobbies OFCOM. “A distinguished panel of judges representing the thought leaders in the industry completed an extensive analysis of the UK's top VoIP products and services,” said Eli Katz, Chairman of ITSPA, during the Deecember ceremony. “Entries were judged on reliability, user-friendliness, design, innovation, price and value for money.

"The purpose of the ITSPA awards in 2008 was to help foster excellence, and to recognise and reward achievement.

“The winning companies feted in the House of Commons have all made a significant contribution to our rapidly-developing and innovative UK Internet Protocol communications industry."

The company winning this business category, Gradwell, has provided the best all-round voice service for the UK business community: the company provides a good selection of business features within its service, including the availability of multiple telephone numbers, and call queuing - and full support for remote workers, he added.

In receiving this ITSPA 2008 award, Peter Gradwell commented:

“When we started Gradwell 10 years ago, we knew our product had to be easy to set-up, reliable, and good value.

“We think we have achieved much of what we set out to do, and have focused very sharply not only on leading-edge innovation but also on customer care: if there is a glitch, we have a great team to get things sorted as quickly and as smoothly as possible.

“This ITSPA award is the icing on our 10-year birthday cake – and it could not have been achieved without the excellent workforce that Gradwell has at its – and its customers’ – right hand.”

For more details, please contact:

Peter Gradwell,
Managing Director -
01225 800800 (

Jack Ozanne,
Full-Media Solutions -
01985 841375, and 07973 770942.


Gradwell dot com is one of the leading UK internet communications service providers to UK businesses.

Since 1998 Gradwell has provided a range of email hosting, website hosting and Internet Telephony Services to more than 7,500 clients in the UK. With more than 30,000 VoIP phone lines, 6,000 websites and 12,000 internet domain names, the company had revenues in excess of £2 million for the 2008 financial year. Gradwell’s team of 30 is headquartered in Bath.

Peter Gradwell is one of the UK's leading young internet and telecoms entrepreneurs and was recognised in the Daily Telegraph (February 2007) as one of the changing faces of IT.

Peter Gradwell has sponsored the creation of It is a community-led VoIP forum aiming to become the UK's main reference point for internet telephony.

For two years (April 2002-April 2004) he contributed to the work of Nominet, the think-tank for UK domain name policy. As Chairman of Nominet's policy advisory board he was instrumental in guiding extensive debate.

Additionally he holds several non-executive directorships for Internet Service companies and is pursuing a PhD at the University of Bath in digital settlement systems comprise an analysis of the use of auctions to manage and procure resources via agent computer networks, known as The Grid.

In summer 2006, Peter was elected a Fellow of the British Computer Society one of the BCS's youngest-ever Fellows.


The Internet Telephony Services Providers’ Association (ITSPA) is the UK VoIP industry’s trade body, representing network operators, service providers and other businesses involved with the supply of VoIP services to business and residential customers.

ITSPA was formally established in December 2004 and has more than 60 company members. For further information about ITSPA and ITSPA’s members, please visit

2 January 2009. ENDS.

This press release was distributed by ResponseSource Press Release Wire on behalf of Full-Media Solutions in the following categories: Computing & Telecoms, for more information visit