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New Offering Accelerates Business Performance at Key Inflection Points across the Employee Lifecycle

SAN MATEO, Calif. – January 13, 2009 – SuccessFactors, Inc. (NASDAQ: SFSF), the global leader in on-demand performance and talent management solutions, today announced the availability of SuccessFactors Business Performance Accelerators, enabling global organizations to optimize workforce performance by ensuring effective interactions at key inflection points throughout the employee lifecycle. Driven by real-world challenges facing organizations and input from existing customers, Business Performance Accelerators deliver rich, relevant capabilities for companies of all sizes. The solutions leverage and extend SuccessFactors’ Performance and Talent Management suite of applications, and were built on top of the SuccessFactors Web Component Engine which is core to the SuccessFactors platform.

Now more than ever, companies of all sizes and all industries require tools for a high-performing workforce to compete and thrive in a dynamic global economy. Thousands of organizations rely on SuccessFactors to help them bridge strategy and execution gaps, cultivate top talent and align and motivate employees, but true workforce synergies occur by combining these business drivers with consistent and effective interactions between employees, managers and the broader organization. Having worked with so many customers and actively partnering with them to drive strategic initiatives, SuccessFactors has packaged a series of purpose-built solutions for effective on-boarding, off-boarding, compliance, corrective action and team optimization – unifying workforce optimization.

“Talent management systems are becoming core enterprise platforms,” said Josh Bersin, president of Bersin & Associates, a research and advisory firm focused on enterprise learning and talent management. “SuccessFactors’ new Business Process Accelerators provide high-value, easy-to-implement capabilities that automate many common management processes. In today’s economic environment, such value-add features will help organizations save money and improve the return on investments in talent management software.”

Rob Bernshteyn, SuccessFactors’ global vice president of product marketing and management, said, “In offering the Business Performance Accelerators, SuccessFactors continues to out-innovate the industry, delivering relevant and customer driven solutions as part of our Performance and Talent Management suite. From effective on boarding to team optimization to off boarding and beyond, SuccessFactors is helping companies get the most out of their people during each and every daily interaction. We’re able to bring solutions like these to market so rapidly largely due to our highly scalable platform: The SuccessFactors Web Component Engine.”

SuccessFactors Business Performance Accelerators

Business Performance Accelerators deliver rich capabilities to optimize key processes across the employee lifecycle enabling customers to get the most out of their people, including:

On Boarding – Tools such as New Hire Checklists, Job Description Acknowledgement and New Hire Surveys accelerate the ramp to productivity for new hires by setting the right expectations and equipping them for immediate success

Team Optimization – Forms for One-on-One Meetings, Employee Feedback and Audits for Team Performance give managers tools to cultivate and drive alignment, creating high performing and efficient teams

Compliance – Policy Review Confirmations for ensuring adherence of industry or government regulations help to mitigate risk and liability for organizations and ultimately drive down the likelihood and cost of potential enforcement action or litigation

Corrective Action– Disciplinary Incident Tracking and Performance Improvement Plans address employee issues to root out low performers with nimble responsiveness, while cultivating a culture defined by fairness and meritocracy

Off Boarding – Forms for Severance Approvals, Off-Boarding Checklists and Exit Interviews streamline the exiting process, create necessary documentation, and can capture key feedback for organizational improvement

Customer in Action – Kirby Risk

Kirby Risk, a supplier of electrical products and services, worked with SuccessFactors to help address employee performance issues by deploying “Performance Improvement Plan” (PIP) capabilities, now part of the “Corrective Action” package. PIPs help address employee performance issues head on to root out low performers and cultivate a culture defined by fairness and meritocracy. This capability enables Kirby Risk to keep employees on the right track via clear expectation setting on objectives and performance, and where needed, explicit guidance on actionable improvement.

“SuccessFactors Performance Improvement Plan (PIP) functionality enables Kirby to ensure high returns from the significant investment in training and education we make in our talent,” said Doug Gutridge, vice president of human resources. “With clear and documented corrective action, Kirby’s management believes it is as much their responsibility as it is the individual employees’ to help each team member actualize their full potential within the organization.”

SucessFactors Web Component Engine

The SuccessFactors Web Component Engine is the underlying technology platform upon which all SuccessFactors applications are built. It was built on a multi-tenant architecture with a single code base incorporating expertise gained from working with more than 2300 customers around the world. The platform includes a set of reusable technology components such as a business process template designer, workflow engine and data permission model. The SuccessFactors Web Component Engine is the foundation of SuccessFactors’ Performance and Talent Management Suite and Business Performance Accelerators, and enables the company to quickly innovate and create new applications to drive business performance for customers.

The SuccessFactors Performance and Talent Management Suite, which includes Performance Management, Goal Management, 360 Degree Reviews, Succession Management, Compensation Management, Learning and Development, Recruiting Management, Employee Profile, and Analytics and Reporting applications, creates a company-wide network of information related to employee performance, including skill-sets, interests, career aspirations, ability to relocate, experience, languages spoken and more. By providing deep, real-time, company-wide visibility into such critical performance data, companies are able to make better, more informed decisions about how to promote, recruit, compensate, reward and manage their entire employee base.

Product Webinar

To see a demo of SuccessFactors Business Performance Accelerators, a live product demo will be given on Wednesday, January 28th at 10:00am PST. Registration is now available at

About SuccessFactors, Inc.
SuccessFactors is one of the fastest growing public software companies and the leading provider of on-demand employee performance and talent management solutions. The company enables organizations of every size, and across every industry and geography, to achieve high-performing workforces through goal alignment and execution, talent development and planning, and pay-for-performance initiatives. From 92 customers and approximately 282,000 end users in 2003 to more than 2,360 customers and 4 million end users today, SuccessFactors’ solutions are widely deployed across 60 industries in over 185 countries in 31 languages. Founded in 2001 with offices around the world, the company employs passionate people focused on revolutionizing the future of work. For more information, visit:

For more information, please contact:
Kim Squire
Devonshire Marketing
Tel: 0870 7000 166

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