Munich β 28 January 2009. hybris, a leading multi-channel commerce and communication software vendor, today announced that it has been named as a market leading B2C e-commerce vendor in Forresterβs latest Wave report on eCommerce entitled βThe Forrester Waveβ’: B2C eCommerce Platforms,Q1 2009β, dated 27 January 2009.
With the expansion of its operations into the US market, as well as further expansion in Europe, and with recent new customer wins such as Toys R Us, hybris is increasingly making its presence felt as a leading eCommerce vendor. Using a combination of best of breed solutions in e-commerce and product information management (PIM), hybris brings flexible solutions that give companies an easy to manage and effective one stop solution to manage their multi-channel businesses.
Ariel LΓΌdi, CEO of hybris, said; βWe are delighted to have been positioned as a market leading e-commerce vendor by Forrester. This is a key benchmark of how vendors in the e-commerce market are helping companies achieve greater success and in todayβs economy businesses cannot afford to make the wrong choice of vendor when making these key investments.β
According to the Forrester B2C eCommerce Wave report; βAs the Web evolves from a Standalone satellite of the business to a central hub for marketing to, transacting with, and servicing customers, the requirements to integrate a highly functional eCommerce platform with the enterprise technology environment will continue to increase. Consumers expect a consistent and relevant experience across all of a companyβs channels, which encompass the Web site, store personnel, in-store kiosks, mobile applications, call centres, and marketing channels.β
hybrisβ software solutions facilitate the central and media-neutral administration of product data. Consequently, they create a βsource of truthβ for product information in the company. This information is then utilised in turn for hybris applications in e-commerce, catalogues and database publishing.
hybris is a leading vendor of multi-channel commerce & communication software. Its clear vision about the need for consistency, co-ordination and personalization of information across all channels and throughout all phases of the customer lifecycle has resulted in the development of an integrated solution which supports the industrialization and automation of communication, sales and support processes. It is spearheading innovation in this field, enabling businesses to communicate and sell across all channels in a consistent and effective way.
Established in 1997, hybris has a proven track record of profitability and growth, with ambitious expansion plans for the future. Headquartered in Munich, it has offices in the UK, Netherlands, Switzerland and Sweden. Its international presence is extended via a dedicated network of business and technology partners across Europe and the USA. It has over 150 customers worldwide running more than 1.500 websites βpowered by hybrisβ. Customers are global brands from retail and manufacturing industries, including Zavvi, Toys R Us, Norgren, TUI, Lufthansa, Puma, Ulla Popken, Reebok, Grundfos, Demag, Sika, Bunzl UK & Ireland, Phonak and Bechtle.
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