SuccessFactors Ensures Employee Performance Remains Aligned to Business Requirements
London, 4 February 2009 - SuccessFactors, Inc. (NASDAQ: SFSF), the global leader in on-demand performance and talent management solutions, today announced that Orange, France Telecom’s leading brand for Internet, television, mobile and other digital services, has deployed SuccessFactors to 13,000 employees in the UK. Orange is using SuccessFactors to cascade objectives, manage reporting and calibration, and ensure fair grading throughout the organization in order to achieve greater performance from its staff. In selecting SuccessFactors to manage goals, performance and 360-degree reviews, this initiative is part of the CEO’s broader agenda of becoming the number one UK mobile operator by 2012.
France Telecom, one of the world's leading telecommunications operators, serves more than 177 million customers worldwide in five continents, of which two-thirds are Orange customers. With revenues of €52.9 billion in 2007, 117.6 million mobile customers, and more than 12 million broadband internet (ADSL) customers, the Group is ranked number three in Europe for mobile; number one in Europe for ADSL broadband internet; number one in Europe for IP telephony; and number one in Europe for ADSL TV.
“Everybody uses the SuccessFactors system from the CEO and senior management down,” said Karen Gusterson, Head of Managed Services for Orange. “It is not just an extra step in the process, it is the process. We’re using SuccessFactors extensively for employee performance reporting and calibration purposes, as well as helping to drive salary reviews and develop career plans for staff. It’s really important for us to notice our rising stars and help develop talent internally. Telecommunications is one of the most rapidly changing industries there is. So that we can be nimble in this environment, we need the ability to communicate and cascade updated goals throughout the organization as we adjust strategy over time. The strategic initiatives that SuccessFactors enables are board-sponsored, and the performance-related conversations the solution supports are vital to ensuring we remain aligned as a business.”
Lars Dalgaard, CEO of SuccessFactors, added, “Orange is a great example of a company that is transforming its business by harnessing and managing the performance of its employees to drive real business results. The ability to easily measure individual employee contributions—accurately, clearly, fairly and objectively – is enabling Orange to gain a dynamic feedback loop between managers, subordinates, and peers. We’re delighted to be at the heart of Orange’s people performance process as it continues its quest for business growth and market share.”
The SuccessFactors Performance and Talent Management Suite, which includes Performance Management, Goal Management, 360 Degree Reviews, Succession Management, Compensation Management, Learning and Development, Recruiting Management, Employee Profile, and Analytics and Reporting applications, creates a company-wide network of information related to employee performance, including skill-sets, interests, career aspirations, ability to relocate, experience, languages spoken and more. By providing deep, real-time, company-wide visibility into such critical performance data, companies are able to make better, more informed decisions about how to promote, recruit, compensate, reward and manage their entire employee base.
About SuccessFactors, Inc.
SuccessFactors is one of the fastest growing public software companies and the leading provider of on-demand employee performance and talent management solutions. The company enables organizations of every size, and across every industry and geography, to achieve high-performing workforces through goal alignment and execution, talent development and planning, and pay-for-performance initiatives. From 92 customers and approximately 282,000 end users in 2003 to more than 2,360 customers and 4 million end users today, SuccessFactors’ solutions are widely deployed across 60 industries in over 185 countries in 31 languages. Founded in 2001 with offices around the world, the company employs passionate people focused on revolutionizing the future of work. For more information, visit: http://www.successfactors.com.
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