Thomas Eggar LLP, a law firm providing Commercial and Private Client services, has cast aside traditional fax machines by installing electronic fax in its offices located across the South of England.
The solution has been supplied and implemented by Winchester based Avanquest Solutions – provider of legal centric business solutions that fit a firm’s infrastructure without the need for dramatic changes.
Fax is still a trusted method of communication for Legal Professionals. It is secure and provides a clearly identified audit trail. But managing high volumes of paper faxes is inefficient and costly. Electronic faxing speeds up the faxing process, provides the full audit trail required and also helps the firm reduce its carbon footprint.
RightFax is integrated with Outlook – to enable the sending/receiving of faxes straight from the desktop - and is used as a two-way fax communication method with both clients and suppliers.
Systems are centrally managed, so staff are able to go from one office to another and still be familiar with working methods.
It is also planned to roll out electronic fax to finance. Documents, such as expenses etc will be electronically faxed to a central location from disparate offices for processing.
Neil Renfrew, Head of IT at Thomas Eggar, commented, “Although fax is regarded as an 'old' technology it can still be a crucial medium. The up to date management of inbound and outbound fax traffic benefits all of our legal practice groups, as well as our business support teams."
He went on to say “Rightfax was chosen as ‘the functionally rich fax management system’ to complement other new telephony technologies. Together these form the core of the firm's Unified Messaging systems, which enables us to improve working practices.”
"The Avanquest people are a pleasure to deal with and our experience of them and the system has been very positive” concluded Neil.
Further information can be found at www.avanquest-solutions.co.uk
Tel: 01752 241464
Mobile: 07899 986932
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