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Estate Agents Charge up to £120 to accept independent Home Information Packs

Lytham St Annes, 31 March 2009: My Hip Home, one of the UK’s leading providers of home information packs, is urging estate agents to stop charging validation fees to home sellers who use independent or ‘portable’ HIPs.

The dramatic slowdown in the housing market, coupled with falling prices, means that many homeowners are looking to cut the cost of selling their property. One way of doing this is by shopping around for an online service or independent HIP provider, potentially saving hundreds of pounds in fees.

Currently, home information packs can be put together by any company or individual, but many estate agents recommend clients use a particular solicitor or HIP supplier, in exchange for a commission on each referral.

However, My Hip Home has discovered that an increasing number of agents are charging validation fees of up to £120 to customers who choose not to use the agent’s recommended HIP provider.

James Wilson, chief compliance officer with My Hip Home, commented: “The HIP market is very competitive, and the price of putting a pack together can vary enormously, but these charges discourage homeowners from shopping around. I don’t believe that the charges are justified, and they certainly make life harder for sellers in an already tough market.”

My Hip Home recommends that homeowners looking to save money on compiling a HIP should be sure that they choose a registered HIP CODE provider, and ensure that the HIP CODE logo is displayed on the provider’s website and the pack itself. This means the provider has guaranteed to meet minimum quality standards set out by the Association of Home Information Pack Providers.


For further information please contact:

James Wilson/Richard Richmond Tel: 01253 712 919

Notes to editors:

My Hip Home is a wholly-owned subsidiary of Hipsco Ltd. The company was formed in 2004 and is now one of the largest Home Information Pack providers in England and Wales, providing HIPs and Energy Performance Certificates to consumers and estate agents. The company is based in Lytham St Annes, Lancashire and has a national network of more than 2,000 domestic energy assessors.

Further information is available at

Further information on the Association of Home Information Pack Providers is available at

This press release was distributed by ResponseSource Press Release Wire on behalf of My Hip Home in the following categories: Personal Finance, Construction & Property, for more information visit