Varlink, the York based Mobile Computing & Data Capture product Distributor, has facilitated the appointment of Qcom as technical support partner for the repair of Janam’s rugged handheld computing devices across Europe, the Middle East and Africa (EMEA region).
Varlink became Janam’s UK distributor in March 2007. Janam is the US-based manufacturer of the XM65 and XP series scanning PDAs, as well as the newly released XG100, pistol grip rugged mobile computer. These devices bring together power, performance and affordability to target markets which include retail, healthcare, hospitality, manufacturing and logistics.
Qcom is the leading UK service provider of outsourced technical support and maintenance for technology products and already supports Zebra Technologies and Bluebird, brands also distributed by Varlink.
Qcom’s managing director, Neil Anderson, says: “We appreciate Varlink, once again, facilitating an important three-way partnership between manufacturer, distributor and service provider: it means that resellers and their clients can purchase products, confident that they will also enjoy first-class after care.”
“Janam has an exciting proposition to the market, and we are delighted to secure this support contract with them. Their emphasis on mission-critical applications means that technical support and after-sales care is a key part of that market proposition and this is exactly the kind of outsourcing service that Qcom is uniquely placed to deliver across Europe and the wider EMEA region.”
Varlink has enjoyed a productive business partnership with Qcom since it started in business in October 2005. The announcement of a relationship between Janam and Q-Com, means that Varlink can now offer its resellers a comprehensive outsource technical support service within the UK for Janam handheld computers.
Bill Gordon, Technical Director at Varlink comments “Our partnership with Qcom ensures we can provide technical outsourced expertise in the UK to our resellers. Janam is a growing brand in mobile computing and we can now offer our resellers a complete solution, generating added value and peace of mind for their own customers”.
Qcom is an international technical outsourcing company. It operates across a large range of technologies offering pre- and post-sales technical support, delivering warranty packages and technical services as well as consultancy around issues such as customer care.Qcom provides technical services and support packages to the manufacturers, distributors, and resellers of a range of technology products, including IT, RFID, Auto ID, barcoding, data capture, EPOS, convergent IT and mobility solutions. For more information, visit our website: www.qcom.co.uk, call 01905 827600, or email email@example.com.
Janam Technologies LLC is a provider of rugged, handheld computing devices for mobile workers. Janam combines deep industry knowledge with advanced technologies to deliver products and accessories that increase productivity, reduce costs and improve customer satisfaction. Specialising in purpose-built mobile computers that scan barcodes and communicate wirelessly, Janam develops products for mission-critical applications in retail, healthcare, hospitality, manufacturing and logistics.
--------------- End ----------------
FOR FURTHER INFORMATION, PLEASE CONTACT:-
Unit 1, Osbaldwick Industrial Estate
Tel: 01904 717186
This press release was distributed by ResponseSource Press Release Wire on behalf of Varlink in the following categories: Health, Food & Drink, Retail & Fashion, Computing & Telecoms, Transport & Logistics, for more information visit https://pressreleasewire.responsesource.com/about.