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21 April 2009
Press Release
Maidenhead, Berks, UK

John Lewis Partnership selects Active Risk Manager from Strategic Thought for the integration and consolidation of Enterprise Risk Management

Strategic Thought Group plc, provider of enterprise risk management software Active Risk Manager, today announced that The John Lewis Partnership has chosen Active Risk Manager (ARM) for the integration and consolidation of its enterprise risk management information and processes. The new software solution will also ensure consistency of risk management across the Partnership’s retail businesses.

The John Lewis Partnership operates 27 department stores across the UK, johnlewis.com, 200 Waitrose supermarkets and Greenbee.com, a direct services company. The business is the UK’s largest example of worker co-ownership where all 69,000 staff are ‘Partners’ in the business.

Active Risk Manager was selected following a wide ranging review of enterprise risk management systems and will be rolled out in the coming months. The first phase of implementation is due for completion by the end of April 2009.

Paul Clift, Head of Risk Management said, “Active Risk Manager has outstanding capability in terms of flexibility across all areas of the business and risk profiles. By using this powerful system we will see greater efficiency as a result of its ability to collect and consolidate risk information. We also believe that ARM will enable us to achieve greater consistency of approach and content in our enterprise risk management processes.”

According to Paul Clift the existing risk management systems based on spreadsheets and other standard office systems were becoming too resource intensive to support. Active Risk Manager will provide efficiencies and the platform on which to continue to build and develop enterprise risk management at the John Lewis Partnership.

“We intend to use ARM to reinforce the principles that already apply within the Partnership, for example that the responsibility for risk is owned by the management. It will also be a method of providing an appropriate level of governance oversight, an auditable risk environment and most importantly hierarchical reporting to the Board. All of this will be made possible in a far more efficient and timely fashion using Active Risk Manager,” said Mr Clift.

Martin Metcalf, CEO of Strategic Thought Group concluded, “John Lewis and Waitrose – the two mainstay retail businesses of the John Lewis Partnership, have both recently received highly acclaimed awards from consumer surveys* and we are delighted to welcome the Partnership to the Active Risk Manager community. We believe that the management of risk can no longer be divorced from mainstream, day-to-day business activities. The aim should be the active management of risks with company-wide awareness and participation. We look forward to working with the John Lewis Partnership to achieve this goal.”

*John Lewis: “Britain’s favourite retailer 2008” Verdict consumer satisfaction index, January 2009

*Waitrose: “Britain’s favourite supermarket” Which? Survey, January 2009; BBC Watchdog viewer survey, February 2009; Good Housekeeping Awards, February 2009

ENDS

Notes to editors:

The John Lewis Partnership – The John Lewis Partnership operates 27 department stores across the UK, johnlewis.com, 200 Waitrose supermarkets and Greenbee.com, a direct services company. The It is the UK’s largest example of worker co-ownership where all 69,000 staff are ‘Partners’ in the business.

John Lewis – John Lewis, ‘Britain’s favourite retailer 2008’* typically stocks more than 350,000 separate lines. The website stocks more than 37,000 lines focused on the best of home and giftware, electrical items including online exclusives and fashion brands. Johnlewis.com is consistently ranked one of the top online shopping destinations in the UK. (www.johnlewis.com)
*Verdict consumer satisfaction index, January 2009

Waitrose – Waitrose, voted ‘Britain’s favourite supermarket’ in three independent surveys so far this year** combines the convenience of a supermarket with the expertise and service of a specialist shop. It offers fresh and frozen foods, wines and groceries as well as delicatessen, cheese, fresh fish, meat, patisserie and hot-food counters. Waitrose is dedicated to offering quality food that has been responsibly sourced combined with high standards of customer service. (www.waitrose.com)

** Which? Survey, January 2009; BBC Watchdog view survey, February 2009; Good Housekeeping Awards, February 2009
Greenbee.com – Greenbee.com offers a range of financial, travel and leisure services selected by the John Lewis Partnership. These include home, travel, pet, wedding and event and care insurance products, life cover and a phone and broadband package, along with travel offers and the latest theatre, event, music and sports tickets. (www.greenbee.com)
For further information please visit: www.johnlewispartnership.co.uk

Active Risk Manager from Strategic Thought Group plc

Strategic Thought Group (STG) provides risk/reward-focused software and services to enable true enterprise-wide risk management. Active Risk Manager™ (ARM) from STG is the world's leading web-based Enterprise Risk Management system. ARM enables the identification, registration, communication, analysis and management of risks and opportunities.
ARM aids compliance with project, operational and enterprise-wide guidelines. The effective management of risks and opportunities allows companies to act within corporate governance requirements and industry standards while balancing the risk/reward mix to maximise the return on opportunities.

STG was founded in the UK in 1987 and opened offices in the US in 2004. Active Risk Manager is used by major organisations around the globe including BAE Systems, British Nuclear Group, Rio Tinto, Lockheed Martin, Nestle, NASA, London Underground, Raytheon and SABIC.

For further information and a detailed view of Strategic Thought's products and services visit www.strategicthought.com or call +44 (0)1628 582500 (EMEA) or +1 703 673 9580 (Americas).

Or contact:
Mary Phillips/Andreina West
PR Artistry Limited
T: +44 (0)1491 639500
E: mary@pra-ltd.co.uk


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