Skip navigation
Skip navigation
You are using an outdated browser. Please upgrade your browser.

Key Facts
• Acquisition of Touchpaper in 2008 creates industry-leading LANDesk® ITBM™ solution
• On-stand demonstration of complete ITBM™ solutions
• Seminar will explain successful techniques for securing IT funding
• Prize draw to win a Netbook, for delegates attending on-stand seminars
• LANDesk® is on Stand No 500 at the Service Desk & IT Support Show 2009

Reading, UK – April 16th 2009: LANDesk, an Avocent company, will reveal a comprehensive IT Service Management (ITSM) toolset on Stand No 500 at the Service Desk & IT Support Show, 28th to 29th April 2009, at Earls Court, London.

The acquisition of Touchpaper allowed LANDesk® to expand its existing ITSM tools into an innovative IT Business Management (ITBM™) solution. Service desk analysts can consolidate call-logging as well as problem, configuration and change management, and more, into a single, streamlined application. Furthermore the complete ITBM™ solution helps customers to transform their IT provision into a strategic infrastructure which is capable of increasing employee productivity and customer satisfaction.

By deploying ITBM™, companies can align their IT provision with their wider Key Performance Indicators (KPIs), vision and objectives, to align IT with overall business goals. ITBM™ provides a step-by-step approach to service management that allows companies to easily establish an effective ITSM platform without investing in complex and costly infrastructure.

Andy Baldin, LANDesk VP EMEA, will present a seminar titled ‘Show me the Money’ at 10.30 am on 28 April in Seminar Theatre 2. The seminar, written in collaboration with Enterprise Management Associates (EMA), will demonstrate techniques for successfully securing funding for IT and include the development of a sound business case, the importance of calculating the potential value that IT can bring to an organisation, and the need for effective spend monitoring. Details of the seminar are available on:

The LANDesk stand will also host daily seminars covering Seamless Service Management; Blending technology for business solutions; and Asset Management, Change & Configuration. Delegates who attend the seminars on Stand No 500 will be entered in a draw to win one of 14 Netbooks.

About Avocent/LANDesk
Avocent delivers IT operations management solutions that reduce operating costs, simplify management, and increase the availability of critical IT environments 24/7 via integrated, centralized software. LANDesk delivers cost-effective systems, security, and process management solutions that help IT teams automate and simplify the management of desktops, servers, and mobile devices. With long-standing partner relationships and solutions successfully deployed at leading enterprises worldwide, LANDesk continues to deliver rapid innovation and time to value to help organizations achieve their business objectives. Additional information is available at and


About Avocent Corporation
Avocent delivers IT operations management solutions that reduce operating costs, simplify management and increase the availability of critical IT environments 24/7 via integrated, centralised software. Additional information is available at

Forward Looking Statement
This press release contains statements that are forward-looking statements as defined within the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from the statements made, including the risks associated with general economic conditions, risks attributable to future product demand, sales, and expenses, risks associated with acquisitions and acquisition integration, risks associated with product design efforts and the introduction of new products and technologies, and risks associated with obtaining and protecting intellectual property rights. Other factors that could cause operating and financial results to differ are described in our annual report on Form 10-K filed with the Securities and Exchange Commission on February 27, 2009. Other risks may be detailed from time to time in reports to be filed with the SEC. Avocent does not undertake any obligation to publicly update its forward-looking statements based on events or circumstances after the date hereof.

Avocent, LANDesk and the Avocent logo are registered trademarks of Avocent Corporation or its affiliates in the US and other countries. All other trade names herein are recognized to be the properties of their respective owners. © Avocent Corporation 2009

Note to editors:
For further information, please contact:

Arlena Jackson
Avocent Corporation
Tel: +1 256-261-6430

Rachel Holcombe
Tel: +44 (0) 1243 531123


This press release was distributed by ResponseSource Press Release Wire on behalf of Napier in the following categories: Computing & Telecoms, for more information visit