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Key Facts:

• Outlines best-practice for reducing IT risk whilst increasing IT contribution
• Suggests transformation of IT from a cost centre to business enabler
• Provides step-by-step guidance and worksheets for private and public sector IT at all levels of maturity
• White paper forms basis of LANDesk® ‘Show me the Money’ seminar at SITS 2009

Reading, UK – April 28th 2009: LANDesk, an Avocent company, announces a new white paper, produced in collaboration with Enterprise Management Associates® (EMA™), which helps Service Desks and IT Support to successfully minimise risk and increase their perceived value by aligning IT with core business objectives. The white paper, called ‘Managing the Value of IT Service Management’ will be presented on the LANDesk Stand, No 500, at the Service Desk & IT Support Show, 28th to 29th April 2009, Earls Court, London.

Andy Baldin, LANDesk® VP EMEA Sales, explains; “Against a landscape of global insecurity, shrinking IT budgets, and escalating demand and complexity, IT needs to be able to demonstrate that it offers tangible value. In order to do this, IT must move beyond its traditional position as a cost centre and take on a new role of business enabler.”

The white paper presents a step-by-step guide and includes worksheets which allow Service Desks and IT Support, at all levels of maturity, to develop a sound business case for IT Service Management. The paper explains how to transform IT into a strategic business asset by delivering real and tangible value, and responding to changing organisational needs by managing complexity, providing value, controlling costs and balancing resources.

Baldin will present the seminar entitled ‘Show me the Money’, based on the white paper, at 10.30am, 28th April in Seminar Theatre 2 at the Service Desk and IT Support Show, Earls Court, London. Details of the seminar are available at :
The white paper can be also downloaded from:

About Avocent/LANDesk

Avocent delivers IT operations management solutions that reduce operating costs, simplify management, and increase the availability of critical IT environments 24/7 via integrated, centralized software. LANDesk delivers cost-effective systems, security, and process management solutions that help IT teams automate and simplify the management of desktops, servers, and mobile devices. With long-standing partner relationships and solutions successfully deployed at leading enterprises worldwide, LANDesk continues to deliver rapid innovation and time to value to help organizations achieve their business objectives. Additional information is available at and


Forward-looking Statements

This press release contains statements that are forward-looking statements as defined within the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from the statements made, including the risks associated with general economic conditions, risks attributable to future product demand, sales, and expenses, risks associated with acquisitions and acquisition integration, risks associated with product design efforts and the introduction of new products and technologies, and risks associated with obtaining and protecting intellectual property rights. Other factors that could cause operating and financial results to differ are described in our annual report on Form 10-K filed with the Securities and Exchange Commission on February 27, 2009. Other risks may be detailed from time to time in reports to be filed with the SEC. Avocent does not undertake any obligation to publicly update its forward-looking statements based on events or circumstances after the date hereof.
Avocent, LANDesk and the Avocent logo are registered trademarks of Avocent Corporation or its affiliates in the US and other countries. All other trade names herein are recognized to be the properties of their respective owners. © Avocent Corporation 2009

Note to editors:

For further information, please contact:

Arlena Jackson
Avocent Corporation
Tel: +1 256-261-6430

Rachel Holcombe
Tel: +44 (0) 1243 531123


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