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Swyx's new search facility

- New Swyx Productivity Pack boosts efficiency

London, UK, 9th June 2009 – Swyx a market-leading vendor of Unified Communications for SMEs has unveiled a new look and feel for its SwyxWare unified communications platform with the addition of its ‘Productivity Pack’.

Alexandra Ernst, Executive VP Corporate Development at Swyx comments, “The new Productivity Pack is the result of extensive research and feedback from both our sales partners and end-users. As communications converge, users want to see at a glance how they can reach contacts using a variety of mediums. The new GUI (Graphical User Interface) is designed to reflect this by making it easier to find contact information quickly and then determine the best method of reaching them, dependent on their status.”

“Therefore if a user is trying to reach someone by phone, but sees that according to presence information he/she is in a meeting, engaged or out of the office then you have a number of options at your fingertips including leaving a message, emailing or even sending an instant message. The new Productivity Pack saves considerable time and effort and also allows the user to set individual preferences through simple access to call routing or call forwarding options.”

Key functionality of the Productivity Pack includes:-
• Completely redesigned user interface focusing on usability
• Presence information including direct access to Microsoft Outlook Calendar
• New search engine allows you to quickly search for all kind of contacts
• Tab Concept enables users to structure even a large number of contacts or extend functionality with Swyx Web Extensions
• New tool bars giving easy access to ‘Phone Books’, ‘Call Journal’, ‘Call Routing’, ‘Conferencing’, ‘Call Recording’ and ‘Call Forwarding’
• Extended ‘skin’ concept provides a variety of user interfaces that enables users to customise their individual communication environment

SwyxWare users can download the Productivity Pack directly from the Swyx website. On the server-side SwyxWare Version 6.20 is needed. More information can be found by visiting


Editor’s notes:

About Swyx:

The Communication Engine

Always ready to challenge the market, Swyx develops software based unified communication solutions that continually push the boundaries whilst maintaining its core belief that technology must always deliver tangible business value and productivity for clients.

Renowned for product innovation, Swyx aims to continually delight its customers and business partners by providing the best possible products and services to help make them more competitive in their markets.

Established in 1999 and headquartered in Dortmund, Germany, Swyx now has offices across Europe. Today the company is recognised as the market leader for unified communication in Europe and has enabled thousands of businesses to take advantage of the benefits of unified communication and associated applications.

An easy-to-install, easy-to-maintain software-based system, SwyxWare is The Communication Engine designed to drive a company forward. Based around familiar Microsoft® Windows® applications, the Swyx solution is designed to integrate perfectly with existing business software, including all financial and business process management tools. It offers all the agility of a business-class communication solution with the flexibility to match – and to grow with a company’s specific needs. Powerful business communication, that is simple, quick and easy to set up and manage, giving businesses full control, and making them more responsive to the needs of its customers, wherever they are.

Press contact : Jane Moores/Sally Minchin, TTA Communications Ltd,
Tel : 0845 658 0120 email:


This press release was distributed by ResponseSource Press Release Wire on behalf of TTA Communications (Bath) in the following categories: Business & Finance, Computing & Telecoms, for more information visit