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Hammer SIP Trunk Tester is the industry’s only solution for service providers to automate testing of enterprise SIP Trunking service quality and performance

BEDFORD, Mass. – 11h June 2009 – Empirix® Inc., the market leader of service quality assurance solutions for new IP communications, today announced the immediate availability of Hammer SIP Trunk Tester, the industry’s only tool for automated testing and verification of enterprise SIP (Session Initiation Protocol) trunking services. The system offers service providers an easy-to-use, automated tool that cost-effectively verifies media quality, provisioned capacity and other Quality-of-Service (QoS) metrics during service turn-up.

SIP trunking services are expected to be one of the largest growth areas for Internet and telephony service providers this year, as enterprises look for ways to reduce costs and enhance Voice-over-IP and multimedia communications capabilities for their SIP-based IP-PBXs and contact centers.

SIP trunks are an increasingly popular replacement for legacy, and expensive, ISDN trunk lines that are typically used to interconnect IP-PBXs to the public network today. SIP trunks help organizations save money by offering flexible bandwidth that matches demand more closely, while enabling multiple voice, data and video services to be run over the same trunk. They will also offer more advanced capabilities in areas such as unified communications and improved integration with enterprise applications, such as Customer Relationship Management (CRM) systems.

“SIP trunking has emerged as a critical business solution for enterprises and service providers to reduce costs, improve quality and gain access to services. In order to ensure its adoption and the benefits are realized, it is essential to verify the quality, reliability and scalability of SIP Trunks prior to turn-up,” said Frost and Sullivan Analyst Olga Yashkova. “Empirix has once again proven its market leadership and innovation by developing a first-to-market test solution that is specifically designed to ensure superior service quality over SIP/IP infrastructure.”

Designed specifically for field engineers, network pre-deployment and service installation teams, the Hammer SIP Trunk Tester is a software-based test application that measures connectivity, voice quality and other QoS metrics, while isolating the SIP trunks from the enterprise infrastructure. As a result, it provides a fast, cost-effective turn-up for SIP trunks – improving time-to-revenue, reducing late penalties, and eliminating potential issues around the ownership of network problems.

Gordon Eddy, director of product management at Empirix, comments, “Confidence is key to the success of SIP trunking services, and Hammer SIP Trunk Tester gives both service providers and enterprise customers the assurance that their SIP-based services are running exactly as they should be before service is turned up. Service providers can measure and verify baseline QoS metrics to establish cast iron Service Level Agreements (SLAs) with their enterprise customers.”

Hammer SIP Trunk Tester is an easy-to-use, go/no-go tool that verifies SIP trunking in a matter of minutes. Its fully automated test environment ensures thorough testing and repeatable results that cannot be delivered by manual tests and network infrastructure metrics-based solutions. Hammer SIP Trunk Tester is also fully scalable and can verify everything from a single SIP call to the provisioned bandwidth capacity for an enterprise dial plan – unlike handheld VoIP test solutions. It can also fully emulate real-world scenarios, including enterprise-to-enterprise tests, different traffic profiles and looping multiple test cases in parallel.

Hammer SIP Trunk Tester is available immediately, to learn more about the product, visit: www.empirix.com/hammersiptt.

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About Empirix
Empirix is the leading provider of service quality assurance solutions for new IP communications. Since 1992, Empirix has led the market in innovation and expertise for IP communications management. Its widely acclaimed Hammer Test Engine™, with more than 30 patents, is the acknowledged global standard for validating the quality of IP networks, systems and applications. The world’s largest network operators, equipment manufacturers, and enterprise contact centers depend on Empirix’s solutions to maintain the quality of the user experience for business-critical voice, data, video and mobile services. With Empirix, customers can increase revenues, reduce customer churn and cut support costs. Empirix is privately held and headquartered in Bedford, MA. For further information, please visit www.empirix.com.

Contact details:
David Mieny
T - 01628 480 280
david.mieny@sixdegreespr.com

Empirix and Hammer are trademarks or registered trademarks of Empirix Inc. in the United States and other countries. All other trademarks contained herein are the property of their respective owners.

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