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St Albans, August 7, 2009 – Staff&Line, a European leader in IT management solutions, has announced today that it has signed a new partner ProServ, an Amman, Jordan-based professional services firm specialising in IT process optimisation.

ProServ has been appointed as a Professional VAR for the Middle East and will resell EasyVista, Staff&Line’s fully integrated software suite for IT Asset and IT Service Management.

Well-established in this region, ProServ covers 16 countries which include Libya, Egypt, Sudan, Jordan, Saudi Arabia, Yemen, Oman, United Arab Emirates, Bahrain, Qatar, Kuwait, Iraq, Lebanon, Syria and Iran. ProServ also has sub reseller relationships with companies in Egypt, Saudi Arabia and UAE.

Staff&Line has invested heavily in its indirect channel strategy in the past 12 months and has a tiered partner programme that comprises Affiliates, Select, Professional and Elite VARs.

Gregory Lefort, VP Business Development comments: “We have a direct presence in France, Italy, Spain and Portugal and work with partners throughout the International region, USA, Asia Pacific and the Middle East. In fact in many areas, like the Middle East for example, we believe that a 100 percent channel strategy is the best way to develop our presence.”

“I am delighted that ProServ has joined our partner programme and believe that it has the breadth and depth to really extend our reach and we see many opportunities coming out of these countries. ProServ is a specialist in ITIL best practice and training and this really complements our offering.”

Staff&Line has over 3,300 clients within Europe currently utilising its EasyVista solution, and has been described as “Visionary” by Gartner Group. The company provides an integrated and modular solution covering all IT management requirements: inventory, audit, asset management for information technology and other types of assets (telecommunication equipment, furnishings, etc.), incident, problem and change management, providing an interface between users and the IT department via an online portal.

Emad Ghattas, Managing Director for ProServ, says: “EasyVista fits perfectly with our IT Service Management portfolio as it completes ProServ’s service offering of designing, creating, optimising, and implementing ITIL v3 policies and procedures. With a robust and comprehensive asset management system that is integral to EasyVista, our clients will realise tremendous benefits including reduction in software and hardware management and maintenance cost including better control on SLAs, SLOs, and contracts.”

EasyVista 2009, comes in two options – EasyVista Classic and EasyVista Classic is the traditional licensed option, installed on the customer’s site, while means that the product is now available in SaaS (Software as a Service) mode.

Additionally, EasyVista has recently completed the PinkVERIFY certification of ITIL v3 compatibility for Service Management solutions. 11 processes were verified as being compatible with ITIL.

- Ends -

About ProServ:

ProServ is a leading process excellence solutions’ provider in the Middle East with demonstrable experience in the financial services and manufacturing sectors. By aligning processes with business initiative, ProServ plays an integral role in reducing inefficiencies & waste and optimising productivity & profitability of its clients. Our partnership with iGrafx, IT Process Maps, MKS, and Staff&Line provides us access to a wealth of expertise and best of practices to assist organizations achieve process excellence, ITIL, CMMI initiatives, and improve IT governance. More information about ProServ can be found at

About Staff&Line:

At Staff&Line we turn to good account 20 years of expertise as a pure player in the IT Management space in order to ‘Make IT Easy’. Our EasyVista solution is easier to deploy, use and maintain than other products in the market, without any compromise to features and functionality or its performance.

EasyVista, which is available in SaaS mode or license mode, is ITIL v3 compatible certified on 11 service management processes and covers all aspects of IT Management (IT Service Management, IT Asset Management, CMDB, automatic inventory, user portal) in a single, integrated and modular solution.

With over 60 certified partners worldwide Staff&Line has a direct presence in 6 countries (France, UK, USA, Italy, Spain, Portugal) The company boasts over 3300 customers in practically every vertical sector including: banking, insurance, financial services, public sector, retail, healthcare, utilities, telecoms managed service providers and IT consulting). Staff&Line is quoted on Alternext – EuroNext Paris.

For more information visit

Tanja Otte
Tel: +33 (0)1 55 85 91 18

C8 Consulting Ltd for Staff&Line UK Ltd
Paula Elliott
+ 44 (0) 1189 001132

This press release was distributed by ResponseSource Press Release Wire on behalf of C8 Consulting in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit