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Council Replaces CA Solution, Gains Economic and Operational Advantages

LONDON (Nov. 10, 2009) -- ASG Software Solutions, the originator of ASG's Business Service Portfolio™ (BSP) and a worldwide leader in business solutions for global enterprises, today announced that Bristol City Council has achieved a 60 percent reduction in costs over a five-year period and a 15 percent increase in operational efficiency in the past year from its implementation of ASG’s operations management solutions.

These operational milestones were attained through the deployment of ASG-Zara™ and ASG-Zack™ , which provide tape management and console automation for Bristol City Council’s IBM® z/OS® operating infrastructure, replacing products and services previously supplied by Computer Associates (CA).

Currently, the main users of ASG’s solutions are 2,500 operational support staff members who use the mainframe system for financial management. These users deliver IT services to Bristol’s population of 400,000.


Geoff Endicott, Group Leader, Bristol City Council Infrastructure Services

• “We wanted to save money, but we didn’t want our service level to suffer. ASG offered us great solutions at a very attractive price point. And ASG’s project team, planning, and on-site technician were excellent. We couldn’t be happier.”

Ed Hallock, Senior Director of Solutions Management, ASG

• “Over the past 20 years, ASG has a strong heritage in IT operations. It doesn’t matter whether our customers’ needs are large or small. We’re pleased to have this opportunity to work with Bristol City Council. Whatever matters to Bristol City Council and its customers, matters to us.”

About ASG|

ASG provides software solutions to more than 85 percent of the world's largest companies. Through its comprehensive Business Service Management (BSM) solution, Business Service Portfolio™, ASG is an established BSM provider with a strong heritage in metadata management; information management; applications management; infrastructure, performance and operations management; and service and support technologies. ASG enables clients to reduce costs, improve business-service delivery, and reduce risks. Founded in 1986, ASG is a privately held company based in Naples, Florida, USA, with more than 90 offices worldwide.


Patricia Colpitts
ASG Software Solutions

Hannah Smith
Ruder Finn
+44 (0)20 7462 8900

This press release was distributed by ResponseSource Press Release Wire on behalf of Ruder Finn UK in the following categories: Public Sector, Third Sector & Legal, Computing & Telecoms, for more information visit