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Market appeal, customer focus and new thinking play their part in
securing win

ISP Forum 99, European ISP Awards ceremony, 2 December

Amsterdam, 3 December 1999, chello broadband n.v. (chello), www.chello.com,
Europe’s first and leading broadband internet service provider and an
operating company of United Pan-Europe Communications (UPC), has won the
coveted award of ‘Best Consumer ISP’ in Europe.

The recognition came at last night’s European ISP Awards, held as part of
the closing ceremony of ISP 99, in Amsterdam. Judges making the decision
came from leading companies and organisations in the European internet
industry, and were looking for the ISP which most 'recognises the needs of
home and home office internet users and provide services and facilities to
meet their needs.' Entrants had to be able to 'demonstrate success in terms
of the numbers of users and also new thinking, in terms of design,
usability and market appeal.'

Roger Lynch, President and CEO of chello said: 'We’re very gratified that
our peers in the industry recognise us as being the best. Equally important
is the fact that their sentiments are echoed by the marketplace, where
consumers are overwhelmingly opting for the chello broadband experience.'

chello broadband allows cable customers throughout Europe to benefit from
the m@ximum internet experience: always on, super-fast broadband internet
service for a flat fee each month running across AORTA, Europe’s first and
largest broadband IP network and Europe’s largest distributed caching
service. CD-quality sound, pin-sharp pictures and a full range of global,
national and local content partners are available - all in the language of
the country in which the service is offered.

Mark Schneider, Chairman of chello and CEO and Chairman of UPC, added:
'This is an exciting award for an exciting service. We are working hard to
deliver new services and an internet
experience which appeals to consumers and business people alike. Clearly,
we are achieving this goal.'

Accepting the award on behalf of chello broadband n.v. Iain Osborne,
chello’s Managing Director, Marketing, said: 'This is our first award, and
comes within just nine months of our official launch. All the chello staff
across Europe have been working hard to bring a better internet experience
to our customers and this recognition from the leading lights in our
industry is very special for us.'

Nick Cabrera, on behalf of the judges, commented on chello’s win: 'chello
won this in competition with very strong ISP’s. We were extremely impressed
by chello’s wide market appeal and the combination of speed with
interactive services and global and local content.'

Ends


About chello broadband n.v.
chello broadband is Europe’s first and leading broadband internet service
provider and is commercially active in six countries. It has the largest
reach in Europe and is committed to delivering next-generation, 24-hour
accessible internet services and broadband content to consumers via
high-speed cable modems, with no phone bills - ever! It provides a turnkey
service to cable operators and other broadband networks based in Europe.

The company is an operating company of United Pan-Europe Communications
(UPC) with headquarters in Amsterdam and offices in Amsterdam, Paris,
Vienna, Hamburg, Brussels, Oslo, Stockholm, Washington DC and Sydney. By
providing unparalleled communications services, chello broadband delivers
m@ximum internet through cable with minimal cost.

chello is a registered trademark of chello broadband n.v.

About United Pan-Europe Communications N.V. (UPC)
Headquartered in Amsterdam, UPC is one of the most innovate broadband
communications companies in Europe and owns and operates one of the largest
pan-European groups of broadband communication networks. UPC provides cable
television, telephony, high-speed internet access and programming services
in twelve countries across Europe and in Israel. As of October 31, 1999,
UPC’s systems passed approximately 9.0 million homes with more than 5.9
million basic cable subscribers. In addition, UPC systems had 166,000
residential telephony lines and 20,200 business telephony lines, as well as
89,400 residential internet subscribers and 3,600 business internet
subscribers. UPC completed an IPO in February 1999 and its shares are
traded on the Amsterdam Stock Exchange and NASDAQ (UPCOY). UPC is a
consolidated subsidiary of Denver based UnitedGlobalCom Inc. (United)
(NASDAQ: UCOMA). Microsoft has an interest of approximately 7.8% in UPC.

For Further press information please contact:

Ross Sampson

vp communications

chello broadband n.v.

tel: +31 20 778 8288

email: ross@chello.com



Roger Nelson/Nicola Salvage

Nelson Bostock Communications

tel: +44 171 229 4400

email:nicola@nelsonbostock.co.uk




Henrietta Hirst

Director group corporate communications

UPC N.V.

Tel: +44 171 518 7980

Email: Henrietta@upclondon.com



Nick Cabrera

Business Development Director

Telecom Technologies Division

IIR Conferences London

tel: +44 171 915 5085




Visit our website at: www.chello.com
www.chello.no
www.chello.at www.chello.be
www.chello.fr www.chello.nl
www.chello.se www.chello.de
www.chello.com.au
www.upccorp.com



m@ximum internet through broadband

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