To increase efficiency and improve working practices on the ground, The Royal Borough of Kensington and Chelsea has chosen to adopt a more automated approach for the distribution and employee acceptance of workplace policies.
Following the successful deployment of NETconsent policy management software by the IT department to achieve GCSx compliance, The Royal Borough has identified further possibilities for extending the use of NETconsent throughout the Council.
One example of a ubiquitous policy, which affects nearly 1,000 staff, is the Mobile Phone Usage Policy. In the past, employees needed to download, print and sign the appropriate policy and put it in the internal mail. For workers at outlying offices, this could result in a delay of three to four working days. NETconsent has eliminated this paperwork completely.
“The process has become self-enforcing” says Barry Holloway, Head of Information Services at The Royal Borough of Kensington and Chelsea. “NETconsent takes care of policy management without any need for us to ‘chase up’ users. There is no paperwork to file, and yet improved levels of reporting provide stronger evidence of compliance and enable assets to be better tracked.”
The Finance department has also chosen NETconsent to manage its Payment Card Industry Data Security Standard (PCI DSS) policy.
“Publishing best practice guidelines is only the first step towards improving standards,” declares John Barnett, Senior Audit Manager, “NETconsent’s ability to monitor who has actually read our policies helps increase efficiency and improve working practices on the ground.”
NETconsent is helping The Royal Borough of Kensington and Chelsea to change its whole approach to policy management. Users find it easier to understand the requirements without having to wade through lots of paperwork and the transparent process helps management monitor policy compliance while reducing administrative workload.
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For further information please contact:
Beverley Stonehouse, Marketing Communications, NETconsent Ltd
E: firstname.lastname@example.org T: +44 (0)870 013 1600
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NETconsent Ltd is the leading vendor of policy management software. NETconsent automates policy management, assuring governance throughout the enterprise. By making policies more visible and enforceable NETconsent raises standards of individual accountability and conduct. NETconsent Ltd is a UK company based in Fleet providing policy compliance across the public and private sectors. www.netconsent.com
See also: http://www.netconsent.com/rbkc-case-study
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About the Royal Borough of Kensington and Chelsea
The Royal Borough of Kensington and Chelsea is a prestige Local Authority. It employs approximately 4,000 staff located at the Town Hall and dispersed at satellite offices throughout the Borough.
The Royal Borough is a vibrant and diverse area at the heart of one of the world’s major cities. Through its world-renowned museums and architecture, and its successful business sector, the Royal Borough makes a vital contribution to London’s cultural, architectural and commercial achievements.
The Council aims to provide services of the highest quality in all those areas that affect the lives of residents and to make the Royal Borough a better place in which to live and work, and to visit.
The Royal Borough’s 178,600 residents (source: Office of National Statistics) live in just five square miles of land, making it the most densely populated area in the country. The population is ethnically and culturally diverse, as reflected in the 2001 census and other population data. (Source: Cabinet Business Plan 2009. Full document on website: http://www.rbkc.gov.uk/councilanddemocracy/thecouncil/thecab...
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