Oxford Instruments, a leading supplier of high technology tools and systems for industry and research, is improving human resource (HR) efficiency and data accuracy across its global offices by rolling-out HR self-service and workflow from COA Solutions, an Advanced Group Company (www.coasolutions.com). This HR functionality, which is tightly integrated into Oxford Instruments’ existing COA Solutions human capital management (HCM) system, has been rolled-out to 730 of the Company’s 1300 staff across the world. Self-service is already in place in the UK, Finland and the USA and will soon be extended to an additional 130 employees in China.
Oxford Instruments requires self-service and workflow solutions to allow authorised staff across the company to access and update information held in the HCM system themselves as well as easily distribute HR information and reports. This frees-up the HR team’s time and improves efficiency whilst maintaining accurate and up-to-date information on all employees.
Sally Claridge, HR Advisor for Oxford Instruments, says, “With over 1300 staff in offices across the world, it was difficult to keep HR information accurate and up-to-date and distribute information in a timely manner. It was also proving a challenge to keep track of which employees were on annual leave and when. Unnecessary duplication of effort as well as costly and time-consuming processes were common.”
Using COA Solutions’ integrated self-service functionality, authorised managers and employees at Oxford Instruments are now able to ‘self-serve’ by directly accessing and updating HR information themselves such as holiday requests. In addition, managers can view employee details relating to their own teams and monitor all sick leave in real-time through an ‘at a glance’ absence calendar. Using workflow, information and reports can be electronically distributed quickly and easily.
Claridge comments, “COA Solutions’ self-service has increased the accuracy of our employee data. With real-time data to hand, we can instantly provide detailed reports relating to holiday accrual costs and staff absence patterns, improving data visibility and aiding decision making. This added functionality has also ensured that we haven’t had to purchase a separate absence management system, saving us up to £100,000.”
Claridge adds, “COA Solutions’ self-service has also strengthened employee engagement throughout the business by empowering employees to take responsibility for updating their own information.”
About Oxford Instruments www.oxford-instruments.com
Oxford Instruments specialises in the design, manufacture and support of hi-tech tools and systems for industry research. Oxford Instruments’ business divisions operate as one highly focused, global enterprise, specialising in turning innovative science into successful, commercial tools and systems for industry and research.
Since its formation in 1959 innovation has been key to Oxford Instruments’ growth and success. There is now a continuous flow of new ideas driven by the demands of the markets and the focus on developing commercially successful products. This ensures that new products meet or exceed the needs of Oxford Instruments’ customers, and are launched to the market on time and to specification.
Oxford Instruments is a global company with offices and manufacturing sites in over 25 locations worldwide. Customers benefit from local support, backed by an international network of Oxford Instruments’ teams, agents and distributors, all part of a robust, established public company.
About COA Solutions www.coasolutions.com
COA Solutions is the UK's leading supplier of integrated business management and information systems to public, private and not-for-profit organisations in the service sector. COA Solutions prides itself on getting close to its customers by understanding their businesses and responding to their business needs.
COA Solutions' award-winning Smart Business Suite combines core financial management, procurement, human resource and payroll systems, integrated with a range of collaborative, document management and business intelligence solutions. COA Solutions also provides managed service and bureau service options. Its systems and services extend the value and effectiveness of the finance, HR and payroll departments across the organisation and enable managers in the business to monitor, analyse and continually improve corporate performance.
COA Solutions has more than 500 experienced and professional staff supporting and servicing over 4,000 clients across the UK service sector including Companies House, Newcastle City Council, WHSmith, Royal Bank of Scotland, Aer Lingus, National Express Group, DFS, RSPB and Great Ormond Street Hospital for Children NHS Trust.
COA Solutions is an Advanced Computer Software Plc group company.
Liz Ebbrell, COA Solutions
+44(0)1625 856505 or 07917 634 705
Ben Carey, COA Solutions
+44 (0)1625 856505
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