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The travel chaos left in the wake of the Icelandic volcano, Eyjafjallajokull has left many travellers uncertain over summer holiday plans. But those who book a package holiday or flight only deal with Thomson can rest assured thanks to a brand new ‘Ash Guarantee’ launched this week.

The ‘Ash Guarantee’ promises:

· Thomson will make sure customers are looked after by any one of our 18,000 staff
· Thomson will get customers home, or out on holiday as quickly as possible
· Thomson will pay for any costs if customers have to stay on overseas (within reason!) so customers don’t have to claim anything back
· In the unlikely event that a holiday is cancelled due to the ash, Thomson will help customers affected find other great holiday deals, or of course, offer a full refund.

The ‘Ash Guarantee’ further reiterates the benefit of booking with an ATOL bonded package tour operator, such as Thomson, which offers customers looking to travel during these times complete assurance that should the worst happen, that they are in the best hands.


For further information, please contact Emma Waddell on or call 01582 644 168.

This press release was distributed by ResponseSource Press Release Wire on behalf of TUI UK in the following categories: Travel, for more information visit