Fixed-mobile convergence (FMC) has developed dramatically in recent times, with small businesses in particular now able to enjoy real and practical benefits from the technology, says Natterbox, the innovative hosted voice provider.
FMC allows businesses to integrate their fixed landlines and mobile phones into one unified package, and allows PBX features that would traditionally be confined to landlines to be extended to mobile handsets.
For customers, FMC means only one number to remember when contacting a business, and a streamlined call experience. For businesses, it provides the attractive combination of lower telecoms costs, simplified billing and increased productivity.
According to Natterbox CEO Neil Hammerton, it is now easier than ever for FMC technology to be adopted by businesses, via the transition from an enterprise or small business PBX to a hosted system. Hosted voice communications services like Natterbox allow businesses of all sizes to enjoy the benefits of FMC, but smaller operators will often see the most obvious positive impact, he said.
“With a hosted system such as Natterbox, calls to landlines can be transferred directly to employee mobiles, and SMEs with small office-based teams – or completely mobile workforces – can ensure that they are always contactable. Voice messaging is also unified, which makes life a lot easier and ensures responsiveness. Office, email and mobile voicemail becomes one, meaning that if a message is left on a landline, it can be automatically sent to multiple nominated mobile phone inboxes, and even email accounts.”
As Natterbox’s services are completely hosted over the internet and require absolutely no hardware or software to be purchased or installed, access to FMC can be gained quickly, simply and cost-effectively, he said.
Launched in July 2010, Natterbox’s vision is to provide smart and simple to use telecoms for businesses, with unrivalled service and functionality.
For more information, please visit www.natterbox.com.
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