What is required is recognition that a service must be designed from the actual patient and that the clinicians and their managers are the providers of patient value
Aspire Productivity in Healthcare
Necessary as it may be, but the intention to improve efficiencies in NHS is as likely to add costs and destroy service as it is to find solutions. Despite the Secretary of State's alleged radicalism, the NHS is bedevilled by corporate thinking and management practice that misses key essential points about how to achieve a more productive healthcare sector.
The stance of the DH and NHS senior management is well intentioned no doubt, but they propose to solve the efficiency drive with centrist programmes and advice. This will take too long and become a compliance programme.
They will propose the use of checklists and process tools which obstruct learning and problem solving.
The last people to be involved in this approach will be the patient and the frontline clinician, the most important people in the whole process. Yes there will be evidence of them having been consulted via forums and checklisted project actions. However the changes that are put in place will be decided by distant management and it is certainly the case that there will be no change that causes a radical impact on management and poorly performing but expensive systems.
What is required is recognition that a service must be designed from the actual patient and that the clinicians and their managers are the providers of patient value. What is required is a true service management culture not a policy led monster that is the NHS. At present we are asked to believe that NHS is an organisation with a management structure when it is in fact a healthcare supply chain choked up with professional and management vested interests.
Understanding Productivty in the NHS
contact: Gerry Toner
This press release was distributed by ResponseSource Press Release Wire on behalf of Aspire HBSD Ltd in the following categories: Health, for more information visit https://pressreleasewire.responsesource.com/about.