White Concierge is the sector-leading service organisation that provides the customers of its large clients with lifestyle and concierge services. They needed a SharePoint based solution to combine geospatial data with the data provided by their existing service provider databases and present the results to their front line service staff. In turn enabling the service staff to further improve the quality of service they provide to their customers. CM Group’s Consulting arm developed the software, integrated it into White Concierge's SharePoint environment, and trained staff on how to use the solution.
Ben Sewell, IT Manager at White Concierge said, “CM have been great, innovative, quick and very flexible, providing us with a highly effective solution which was just what we wanted”.
CM's Managing Director Tim Buff said, “Over the years we’ve worked closely with Microsoft on many of their newest products even before their official launch dates. This in-depth knowledge and experience means we can develop creative and effective solutions for our clients. It’s been good to work with White Concierge on this and other projects as they want to push the boundaries of using the latest technologies in a practical way, to further improve the standards of service they supply to their clients.”
About CM Group
CM Group specialises in advanced information and learning methodologies and technologies. With three operating divisions, the Company is one of the UK's largest creators of bespoke eLearning for clients via its Content Master division. Content Master is a Microsoft Premier Vendor for its work with the leading US software company. Through the CM Luminosity division it supplies organisations of all types with the Luminosity collaborative rapid eLearning software development and delivery platform, the most functionally rich, yet easiest to use system of its kind on the market. CM Consulting is a Microsoft Gold Partner and offers a range of consulting and software development services to clients. With offices in the UK and USA, CM Group is ideally placed to help clients with the full range of business and technical issues they face in harnessing the latest technologies and Luminosity is the ultimate basis for an eLearning development and delivery strategy.
For further information contact:
www.cm-group.co.uk Tel: +44 (0)1454 269222. Email: firstname.lastname@example.org
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