Does your retail technology have the customer at its heart?
Do you know what your customers are doing on Facebook? Do you know when and how often they sign in to Twitter?
Do you know what they say, who they follow and most importantly what they want?
If your customer profiling isn't giving you satisfactory answers to these questions, you've got a problem.
But it doesn't end here. Multi-channel retail is about e-commerce, marketplace commerce and social commerce.
If you want an IT system that supports the high-growth your business deserves, then it can't just be about assimilating what's currently happening out there in those channels. You need to build a retail technology capability which is also ready for changes that haven't happened yet.
"Place your customer at the heart of your system today with a FREE consultation from Open Plus".
Phone: 0207 107 2688
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