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Delivering voice services through the data centre rather through the local office, offers reduced costs, increased agility and resilience

London, July 21 2011 – A new White Paper from BroadGroup and Resilient Networks plc argues that it makes sense for many organizations to drive voice services and the PBX out of the company ‘telco room’ and into the data centre.

Data centres provide the physical infrastructure for the virtual economy. They are at the heart of ‘on-demand’ hosted cloud computing services and a key asset for enterprise users in supporting business operations and providing real-time availability of a wide range of applications. Data centres provide highly secure and reliable facilities for mission-critical operations.

In looking to consolidate all critical ICT services into the data centre, CIOs have often been constrained by the limitations of the Public Switched Telephone Network (PSTN). Whilst their private voice network may bring modern centralised IP voice services to allow inter- and intra-company calling, calls made from the PSTN to their private networks have had to follow a fixed, geographically dispersed, delivery model – one that, until now, has been at odds with their data centre strategy.

This White Paper, Extending the role of the DataCentre, describes the drivers supporting the centralised delivery and management of PSTN voice services into the data centre. It explains the problems faced by large multi-sited organisations today and highlights how they can benefit by moving away from shared PSTN access infrastructure to a dedicated and direct connection with the PSTN.

It provides specific examples of how organizations have successfully extended the PSTN Core Network to the enterprise, which removes, rather than replaces, the PSTN Access Network. One of the user examples analyzed in the White Paper found that as the solution is rolled out to its 6,000 employees, savings of up to 40% on line rental and call charges are expected.

“Delivering voice services through the data centre rather through the local office, offers reduced costs, increased agility and resilience,” commented Steve Wallage, managing director of BroadGroup Consulting. “Leading companies in areas such as finance and government are already pursuing such a direction, often as part of a broader Unified Communication strategy.”

The White Paper includes detailed user interviews, case studies and market analysis to examine these growing trends and assess how vendors, operators and users should respond.

About BroadGroup

BroadGroup was founded to provide senior managers with a different perspective of new and emerging business niches in the IT and Telecoms sector, create new communities of interest, and inspire them with fresh insight through a value chain including special reports, conferences and bespoke consulting. Today, the company covers a portfolio of markets including datacentres, dark fibre, IT infrastructure, wholesale and TMT finance.

About Resilient Networks

Resilient Networks plc is a provider of highly survivable and flexible communications services delivered from the cloud. Resilient helps large organisations such as banks, government, defence, health, utilities and retail accelerate change with more robust and flexible voice communications that solve enterprise wide problems. Resilient’s smartnumbers™ services are delivered in partnership with established suppliers, such as BT, Regus and Orange.


This press release was distributed by ResponseSource Press Release Wire on behalf of BroadGroup in the following categories: Business & Finance, Computing & Telecoms, for more information visit