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Survey from Carrentals.co.uk shows knowledge of tipping more of a concern than business hours or legal issues when travelling

15 AUGUST 2011 – The dates of festivals or shop opening hours are not the issues which press most on the minds of British travellers abroad, according to a questionnaire carried out by Carrentals.co.uk - but rather the ambiguity surrounding gratuities in taxis, hotels and restaurants.

The leading online car hire UK reservations site, Carrentals.co.uk, wanted to know what type of information it could provide its customers with. In a survey involving more than 1,000 UK residents, people were asked to rank their biggest concerns when holidaying abroad. Surprisingly, it wasn’t traffic laws or shop hours but how much to tip a waiter in Prague.

Gareth Robinson, Managing Director of Carrentals.co.uk, says: “When we travel we eat most of our meals in restaurants. But how much should we leave as a tip? And what does service charge really mean? We learned that many Brits have these same questions so our car hire booking website will soon provide answers to this topic and more to ensure that your trip is as smooth as your rental car experience.”

Tipping is also a factor in nice hotels and resorts, so the new section on the Carrentals.co.uk site will feature this type of information as well as other gratuity issues like taxi drivers and tour guides. Knowing the parameters of expected tips makes the whole experience much smoother and more rewarding, taking the pressure off and giving travellers more control over their budget.

Gareth Robinson continues, “I’ve learned a lot from my own personal travels, and one thing I realise is waiters depend on their customers for income. In places like Thailand this translates into a few coins left from the bill change. But in Japan it is virtually unheard of to tip anyone: waiters, bellhops or drivers. You can even insult someone by offering a tip, so our website is going to try and address these issues so that you can avoid making unnecessary etiquette blunders.”

Carrentals.co.uk, the leader in internet car rental rate comparisons, has helped travellers to book more than 650,000 rentals to date and offers all the latest rates and specials from 50 of the top rental agencies worldwide, including Alamo, Auto Europe, Budget, Holiday Autos and Sixt. For more information visit www.carrentals.co.uk
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About Carrentals.co.uk
Carrentals.co.uk was launched in February 2003 and grew to become one of the UK's leading online car hire companies by 2006.

In 2007 the company re-launched its site to create the first major online price comparator in the travel industry. Using the latest technology the Carrentals.co.uk site now searches up to 50 different car hire websites, providing an impartial comparison of the best prices available in over 15,000 locations.

Websites searched include Alamo, Auto Europe, Budget, Ebookers, Hertz, Holiday Autos, Opodo, Sixt and Thrifty, with the Carrentals.co.uk site quickly comparing prices and allowing customers to refine their search by car type.

The Carrentals.co.uk site also features over 5,000 pages of travel information in a mini-guide format.

In 2008 Carrentals.co.uk was voted Best Car Hire Website in the Travolution Awards, and in 2010 it was Highly Commended in the Best Meta-search/Price Comparison category. To book or for further information visit www.carrentals.co.uk

Media Contact
Rachel Builder & Jenny White
Context
T: 01625 511966
F: 01625 511967
carrentals@contextpr.co.uk
www.contextpr.co.uk

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