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Sarah Anderson CBE, Call Britannia Chair

we are very keen to encourage local and national businesses to speak to us about our outsourcing services

As the Government and contractors rally to rebuild Croydon, after being one of the worst affected areas by the rioting, Call Britannnia’s Chair encourages businesses to consider its call centre for outsourcing.

Call Britannia, a social enterprise call centre business, employs long term unemployed people in its 150 seat operation in Croydon. Its plans are to replicate the Croydon operation in other similar cities and equip people with the training and skills to enable them to find sustainable employment.

Currently there are 60 agents who are trained and experienced and having been long term unemployed it is a workforce with absolute passion and commitment to achieving high customer service expectations. Call Britannia clients have included Kidney Research UK, Home Serve and Top Table.

Croydon has a population of over 340,000 and has seen a 70% increase since 1997 in the number of people who have been unemployed for more than a year.

Sarah Anderson CBE, Chair of Call Britannia and non executive director of Jobcentre Plus comments; “Having a call centre operation in Croydon with some really very good people to run CRM programmes we are very keen to encourage local and national businesses to speak to us about our outsourcing services that, because of our unique proposition, can not only deliver great results but also help tackle long term unemployment in Croydon.”

For more information please contact Stephen Jacobs on 0845 0500 363 or email Call Britannia representatives will also be available at the Call Centre Expo show at London Olympia 11-12th October, 2011.

Notes to editor:
• About Call Britannia
For more information please visit and for press enquires please contact Tina Stanley, TSA at or call +44 (0) 1491 410250
Photo attached Sarah Anderson CBE, Chair of Call Britannia

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