11 September 2011 – Award-winning car hire specialist Carrentals.co.uk has issued a warning to the country's drivers - when renting a car always be aware that expensive 'wear and tear' charges can be levied on them if they do not pay attention.
In recent months the leading price comparison specialist has been informed of a number of occasions where car hirers have received large fines when dropping the car off. This can often be for damage to the clutch or brakes, wear and tear problems which typically occur over a length of time.
Gareth Robinson, Managing Director of Carrentals.co.uk, comments: “There is unfortunately a practice of hitting car hirers with hefty charges for things which aren't necessarily their fault - like damage to that car's brakes or clutch which can be identified until out on the road."
“People need to know that although rental providers look after their cars pretty well there are still issues of wear and tear - issues which the renter must report to the supplier the moment they find out about them."
Carrentals.co.uk Top Tips to Avoid ‘Unfair Wear & Tear’ Charges –
1) Get online and find excess insurance which covers tyres and windscreen - these are the most common areas for wear and tear damage.
2) Don't just give the rental car a once over when you pick it up - spend a little time checking it out in a more detailed manner. Then tell the rental provider about anything you find while you are still there.
3) Issues with a car's clutch or brakes can't be spotted in the rental garage, they can only be identified when the motorist is driving the car. However drivers must inform a rental company immediately should they find something wrong with the car while driving.
4) Keep in touch with the rental company and tell them about any issues at all the instant they occur. Waiting until the end of a holiday and reporting problems or damage you haven't caused when dropping the car off can still mean a charge.
Gareth Robinson goes on: “The right excess insurance policy can help people to avoid these costly - and unfair - charges that some people find themselves hit with. Drivers should seek out cover which includes any damage to windscreens and tyres if they possibly can.”
The award winning Carrentals.co.uk compares cheap car hire deals from companies including Alamo, Auto Europe, Budget, Holiday Autos and Sixt, and has booked over 650,000 rentals to date. Offering car hire in Portugal, including car hire in Faro, as well as Spain, France and over 15,000 locations worldwide, for more information visit www.carrentals.co.uk
Carrentals.co.uk was launched in February 2003 and grew to become one of the UK's leading online car hire companies by 2006.
In 2007 the company re-launched its site to create the first major online price comparator in the travel industry. Using the latest technology the Carrentals.co.uk site now searches up to 50 different car hire websites, providing an impartial comparison of the best prices available in over 15,000 locations.
Websites searched include Alamo, Auto Europe, Budget, Ebookers, Hertz, Holiday Autos, Opodo, Sixt and Thrifty, with the Carrentals.co.uk site quickly comparing prices and allowing customers to refine their search by car type.
The Carrentals.co.uk site also features over 5,000 pages of travel information in a mini-guide format.
In 2008 Carrentals.co.uk was voted Best Car Hire Website in the Travolution Awards, and in 2010 it was Highly Commended in the Best Meta-search/Price Comparison category. To book or for further information visit www.carrentals.co.uk
Rachel Builder & Jenny White
T: 01625 511966
F: 01625 511967
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