Infrasys are delighted to be working in partnership with Dennison Group and look forward to delivering efficient IT Services & Solutions for their various businesses
Due to increased demand in the Company's IT function, Dennison Group - a leading Volvo Truck & Bus dealer - has joined forces with cloud-computing experts, Infrasys.
County Antrim-based Dennison Group is one of the longest established and largest franchised Volvo dealers in the UK & Ireland, operating across sites at Ballyclare, Newry, Dungannon and Coleraine.
The 120-strong workforce offers years of Volvo experience, dedication and knowledge, and values innovation and expertise across its operations, so when growth demanded an extension of the IT function, they turned to long-term technology partner Infrasys.
"All of our workshops are equipped with the very latest tools and machinery and we are proud to have an extremely experienced, dedicated and highly knowledgeable workforce" explained Michael Petticrew, Finance Director for the Dennison Group.
"Our customers expect the highest levels of support from our staff, so we need our technology choices to keep pace with those requirements, but our core business is commercial vehicles and customer service, not IT."
Colette Rowland, Dennison Group IT Manager, commented: "Infrasys' dedicated hosted environment - SA Vault - has streamlined our IT whilst dramatically increasing both its efficiency and the breadth of technology available to us.
"There is no doubt that SA Vault is the best value means of delivering the hardware and knowledge required by applications such as Exchange and Sharepoint. We were facing a significant capital investment to take our IT to the next level, instead of which, SA Vault has taken cost out of our business.
"We take advantage of economies of scale wherever we can, and SA Vault is a good example of that: we have increased our operational flexibility and reliability whilst reducing costs."
The move to SA Vault - a highly secure 24x7x365 service with resilient power and communications - has allowed staff and customers alike much faster access to parts, vehicles and pricing information, and more flexibility too.
Using mobile devices such as smartphones and tablets, Dennison technicians can now securely and quickly access information in the field, on customer sites or at home, and virtualised desktops and hosted telephone services will fit seamlessly onto their new platform, to bring further significant efficiencies.
Any IT issue - from recovering a lost email to adding a new server - is now handled by the Infrasys Service Desk; SA Vault takes care of antivirus, spam, content filtering, web security and backups too. However, the transition to the cloud has happened with the full co-operation of Dennison's IT team, who, freed of day-to-day support issues, are now able to focus on technology strategy.
Dennison now has the added advantage of paying a single supplier - not separate ISP, software, hardware and support contracts, and can choose new technologies based on their merits, rather than based on whether or not they have staff trained to use them. Dennison Group could even see their way to taking on new franchises, such is the versatility of the new environment.
Provisioning additional IT capacity - more storage space, new email accounts or additional servers - to match business growth is now 'on-demand', requiring neither downtime nor significant capex. IT is no longer a barrier to growing the Dennison Group operation.
Infrasys have engineers based in Dublin, Belfast and Solihull, and partner with leading technology vendors such as Microsoft and VMware.
"Infrasys are delighted to be working in partnership with Dennison Group and look forward to delivering efficient IT Services & Solutions for their various businesses", said Infrasys Managing Director Pete McCormack.
Images on request
Infrasys Ltd contact – Pete McCormack – 0121 506 9237; firstname.lastname@example.org
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