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Richard Parsons joins Call Britannia

The Call Britannia role is a fantastic opportunity

Commercial Operations Director at Telecoms firm, TalkTalk, is leaving the company to join social enterprise call centre business, Call Britannia.

Richard Parsons starts with Call Britannia this week as Commercial Director working alongside Stephen Jacobs and Sarah Anderson CBE.

Richard, who has spent his career working for Telecom and Communication companies including Carphone Warehouse, NTL and Cable and Wireless, comments; “The Call Britannia role is a fantastic opportunity. I have a lot of experience through working with outsourcers running CRM and quality assurance programmes and it is always the people that make the difference. Call Britannia have exceptional people who are extremely good at what they do. This combined with a robust operational framework means that they can deliver consistently great results.”

Richard will bring his expertise in ensuring compliance with regulatory and legal requirements for quality assurance along with his wealth of experience of running sales and customer retention strategies.

To contact Richard email richard.parsons@callbritannia.com or visit www.callbritannia.com

Notes to editor:

• About Call Britannia

Call Britannia is a social enterprise call centre business that employs long term unemployed. For more information please visit www.callbritannia.com and for press enquiries please contact Tina Stanley, TSA at tina@tinastanleyassoc.com or call +44 (0) 1491 410250

• Photo of Richard Parsons attached

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