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AIRCOM International fine-tunes IT resources with Highlight

London, UK – 26 October 2011: As company networks are swamped by video streaming and other bandwidth hungry applications, netEvidence reports a huge uptake of its Highlight Flow Support system as organisations battle to bring network usage under control.

netEvidence’s Highlight product monitors over 20,000 end user locations and reports on the technologies that enable successful business outcomes. The company has seen a marked increase in network usage for business applications such as video conferencing, training videos and customer demos alongside video streaming via WiFi-enabled smartphones and iPads in its customers. With Highlight Flow Support, office managers have an intuitive tool to see where and when network traffic is heaviest, who is using it and how it is affecting vital business applications.

Richard Thomas, Managing Director of NetEvidence says, “Highlight Flow Support is proving to be the perfect tool in today’s market where businesses need to fully exploit their existing IT investments. The more these organisations understand about who is consuming what, where and when, the better they can optimise their networks and improve the performance of their businesses.”

Organisations like AIRCOM International, a leading independent network planning and optimisation solutions provider is using Highlight Flow Support to deliver the ultimate view into the performance of their technologies.

Craig Ellis, Infrastructure Manager at AIRCOM International says, “With Highlight Flow Support, we track usage down to individual user conversations, identifying exactly when network resources are being consumed and by whom. We can see clearly which ports are being used and by how much and even drill down to the exact time of day. We can then ensure that resources are being used legitimately as well as report back to the business if performance is slow, and identify why – perhaps due to heavy internet usage or large file sharing.”

Craig continues, “Highlight Flow Support helps us to streamline how we use our current bandwidth and enables us to plan more effectively for the future. We can tune resources more accurately to users’ needs by having a more thorough understanding of network usage. Rather than rush to invest in new networks, we can make the most from acceleration hardware.”

Highlight Flow Support delivers NetFlow performance data by accessing the Flow capabilities that are widely available in devices from Cisco, Juniper, HP and others. Highlight Flow Support, together with the Highlight service, is designed to be easy-to-use across multiple roles within an organisation whilst delivering value to every level of user.


For further information, please contact:

Fiona Cousins
T: 01252 850182
M: 07802 419758

About Highlight Flow Support

Highlight Flow Support delivers valuable Flow data about network users and applications, peak usage times, and traffic routing from around the network through its clear and concise graphical display.

Keeping Flow data in the Cloud with Highlight Flow Support eliminates worries about storage or accessibility. Highlight’s famous easy-to-use GUI means that a user can sign in from any browser, anywhere and there is no additional tool to install, maintain and learn.

The Flow information is fully integrated with other Highlight reporting, so it’s easy to relate traffic levels to the hosts and applications that cause them, or drill into individual User-to-Host conversations. For existing Highlight customers, there is no new user interface to learn and no engineering terminology - just better Visibility.

Using the familiar Highlight portal, Flow Support delivers total visibility of:

- Top Talkers: Highlight shows which hosts are generating the most traffic. Network managers can identify IP Addresses, DNS names, or assign their own names to specific machines.

- Top Applications: Organisation can see their top applications such as email, web, or in-house systems. Highlight shows what is running on the network and enables users to customise how applications are identified.

- Conversations: Network managers can pick any Host or Application, and then drill down with a single click to see the conversations making up that traffic. They can identify the User and Server generating a burst of application data or a list of the applications that a power-user is running.

About netEvidence

netEvidence monitors the performance of technologies that enable Business Outcomes. Its Highlight product monitors:

- >20000 end user locations
- 2700 customers in over 84 countries through netEvidence’s Tier 1 and Tier 2 Service Providers
- 40% of the FTSE100

netEvidence shows everyone in an organisation, from C Level decision makers to the engineers, the technology that runs the business. Though its Highlight product, netEvidence interprets and evaluates the information and presents it back graphically. netEvidence's product, Highlight, provides the ultimate view of the performance of an organisation’s technology.

netEvidence has a 14-year track record. Our award-winning Highlight solution proves the investment in the technology that runs your business.

This press release was distributed by ResponseSource Press Release Wire on behalf of OSMO PR in the following categories: Business & Finance, Computing & Telecoms, for more information visit